Report: #53239

Complaint Review: Treehouse Consulting & Marketing - Provo Utah

  • Submitted:
  • Updated:
  • Reported By: Blairsville Pennsylvania
  • Treehouse Consulting & Marketing 404w 5050n Provo, Utah U.S.A.

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A telemarketer calls me about my email to lyproderm tda weight loss patch. A thirty day trial for $19.90 but they would send me a ninety day supply. If wanting to continue with they plan I would be billed $199.95 after the trial period.

I was told that he would need to record the last part of our conversation to verify my name, address, mac card account #. At the end of the conversation I as him to verify that he would only be debiting my account for $19.90 and that if I want to continue they would bill me. He said that was correct.I also asked when does the thiry day begin he stated that it would go by the shipping date on the package.

Started the patch around the first of March 2003, they only thing that happened to me was a mild rash. So I tried to find a email address to contact them that I would be sending unused two months back, the only address that came up was , no response that they received my email.

03/19/03 I sent package to the address that was on the return, directly from the post office. I enclosed a note telling them that I did not want, cancel this immediately.

04/03/03 receive a letter from Monterey Financial Service, inc, that represented Treehouse consulting and Marketing, LLC and they were assigned my account and that as authorized they have set up account debits of $199.95 from my credit card each month on a due date. Any recent changes, or anticipate any changes with your banking relationships please notify us in advance.

04/04/03 I call Monterey Finance at the 800# which this company is located in Carlsbad, California. The man stated he would get this cancelled, but I was to take treehouse # in case they did not get it stopped. 04/11/03 I call my bank and a debit has hit my checking in the amount of $199.95 from treehouse on 04/07/03.

I called treehouse and the telemarketer was very rude to me said they didn't receive it. I told her that I sent it to the address that was on the package since there was no other address or information on how to return. She claimed that place did not get it either. That if I was to prove to them that I sent it out from the Post office she could try to get her manager to return my $. I called the bank back and was told since it was an unauthorized mac card entry I could come in to do a dispute.

04/14/03 I again call Treehouse and am told that they don't have record that it was returned. I informed that lady I had done the mac dispute, she said if I could prove that the post office did lose it then they could return my money. The post office tells me that it is rare that the lose a package. It seems to them that this is a scam.

Why does the bill come from a finance company in California when the marketing and warehouse is in Provo, Utah? Why are they implying that every month this would be a debit to my account?
Why no proper way to send back to cancel or a email address to talk to them.

Blairsville, Pennsylvania

This report was posted on Ripoff Report on 04/16/2003 06:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/treehouse-consulting-marketing/provo-utah-84604/treehouse-consulting-marketing-rip-off-scam-con-artists-provo-utah-53239. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Unauthorized electronic check charged w/o permission

AUTHOR: Holly - (U.S.A.)

POSTED: Sunday, October 05, 2003
Hello, 10-4-03

My name is Holly. Approximately 1 month ago I ordered the lyproderm TdA weight loss patch on a trial basis over the phone via an electronic check. At the end of the 30 day trial period, I would agree to pay $199.95 for the 3 month program that I have recieved. However, on 3 different occasions within the past 7 days I have tried to cancel and return the unused portion of the patches as requested by the company.(Due to an allergic reaction to the adhesive on the patches and simply for the fact that I really haven't seen any change since using the patch). No one has returned any of my calls. (I recived the package through Cornerstone Marketing). I tried contacting Lyproderm TdA through the internet and find that this program is no longer avaliable. On 10-3-03, $199.95 was deducted from my checking account via an electronic check # 557.
Initially, I authorized $4.95 to be deducted by an electronic check just for the 1 month trial only. I don't know where they got check # 557 from. I'm sure didn't authorize it to be done.
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#1 Consumer Comment

Treehouse Consulting Rip-off scam ..we are not in any way related to the company you are referring to in this report.

AUTHOR: Werner Hendrikz - (South Africa)

POSTED: Friday, June 27, 2003
Dear Editor

Our company Treehouse Consulting, as you can see, shares the same name. However we are not in any way related to the company you are referring to in this report.

I would like to suggest more specific details about the companies you are reporting about, especially if you are listing them as corrupt companies.

At the very least identify which country and state they are located in. In spite of your good intentions you may unknowingly be harming the corporate image of other companies elsewhere in the world in the process, such as my own.

That said, keep up the good work, I happened to stumble across your website doing a general search for my own company.

Again, I'll appreciate more specific company details published on your pages in future. Company names you publish may be shared with legally registered companies in other parts of the world.

I believe you are trying to do the right thing, some tweaking may be usefull though.


Treehouse Consulting
South Africa
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