Tri-State Basement Technologies Kelly Chandler, also previous owner of All Dry. NOT licnesed, NOT memeber of BBB! Tri-State Basement Technologies, Kelly Chandler owner. Out of one business because of problems and opened another one. Won't honor warranty Evansville, Indiana

I can't believe I thought you would be honest but at least if you are going to lie, you shouldn't lie about things that can be checked.  You said you have "always" had a license, but when I talked to Linda Pendleton today from the building commisioners office she said you have been certified by whatever product you were using but you just got your license in June of '09. How is that "always?" Second she laughed when I told her you said you had the highest score on the test.  She said to call her and she would straighten you out on those results!  The personal assault on me is also a joke.  What does that have to do with my basement?  If you are going to use such big words such as defamation of character, you should look up the meaning and the spelling!  Your system leaked, I have had another company who is respectable come out and actually remove the drywall, insulation, and studs to inspect for cracks or remodeling issues and found NONE!  You stuck a little camera under the drywall bottom and that was the extent.  Remember I had the previous owner here while you did your "inspection" and he can verify everything I have said.  Fact is, if anyone is thinking about using you and whatever system you are using at the time, they should check the BBB or call the building comissioners office.  Ask for Linda Pendelton and your reputation will speak for itself.

this is just a smidgen of what Inside System companies leave OPEN on the outside of most client`s homes. In fact most of these self-proclaimed experts(pftt) are not competent enough to know this IS what often exists on the outside of a wall,where water FIRST enters into the hollow blocks and then the water is most often seen at,along the floor-wall joint.

http://photosmart.hpphoto.com/FilmStripHome.aspx?JobID=444d16e8-4345-4708-8dc4-ccd2d711e507&SKU=HP

1. Corner crack. It is NOT visible on the inside,only cracked on the outside of wall.

2. Vertical crack about 12' away from the corner crack.This crack is visible on the inside.It was patched & painted over on the inside so sometimes one has to look a bit closer or know what to look for.

3,4. Sometimes small roots will grow into hairline cracks and widen the crack.Large underground roots can push against a basement wall,cause cracks or cause parging to crack and then subsequently water enters basement.Water entering the blocks through these exterior cracks often cause some mold or efflorescence on inside wall.These cracks also allow radon gas and other soil gases to enter,insects enter easily as well.

5,6. Back to the corner crack,it SPLITS and veers onto BACK wall.

ONLY way to repair,waterproof these cracks or cracked parging etc is on the outside,NO inside system repairs ANY of these.Inside systems also do NOT remove,relieve,lessen EXTERIOR causes of many cracks or bowed walls and the subsequent leaks/seepage.

11. just about done,where is all the ruined landscaping etc i hear about from inside system knotheads?

Thats what I thought, Looser.

 lol, thanks for all your wonderous words,pretty much what i expected from another scamming,incompetent,self-proclaimed expert who installs inside systems and does NOT competently & honestly FIRST diagnose-identify a homeowners actual problem which IS....WHY....he gets complaints!

 Your just like Everdry,B Dry,Insta Dry,Midwest,Mid Atlantic etc etc,you knotheads do the same CRAP,cheat people over and over and claim to be the best,most honest etc but are simply incompetent on this-subject and full of FALSE claims and MISREPRESENTATIONS.

 First- Cheryl,if you gave him a chance to fix ongoing problem and he hasn`t then your likely better off filing complaint w/Indiana attorney generals office,not with the  BBB.

 Was All Dry, now Tri State and likely something different within a few years,this is what many 'inside system' bubbleheads have done when they get too many customer complaints and do want to deal with them.

 Chandler, if you haven`t and still don`t do most jobs on the exterior (and you don`t) then you have been and still are 1) not identifying the homeowners very likely problems and 2) not fixing-waterproofing those problems.

 Bet you haven`t recomended to homeowners to check their lateral line etc either.

 Say again mister Kelly sir,if you/your foremen/whoever only or most often install inside systems then your NO expert and your not doing what`s in the best interest of those homeowners and their home/basement/water/mold,no your not.Listen, it doesn`t matter where your located,could be in Tanzania and it wouldn`t matter if someone calls and wants an estimate on leaky basement,one should be FIRST determining-identifying how,where the water is actually getting in and NOT bypassing all that and telling most-every homeowner they need an inside system every darn time,thats NONSENSE and FRAUD.

See folks,most of these inside system owners,foremen,salespeople etc do NOT know,understand things that most-often occur on the outside,they haven`t SEEN THESE,they`ve only worked inside peoples basements,sheeesh.Most do not have a CLUE that most homeowners problems are exterior cracks,cracked parging etc on the outside of block,brick walls.They know little if anything about lateral soil pressure,underground roots,porch footings,concrete slabs cause many cracks and subsequent leaks,bowed walls etc.

 They don`t know-care about this or possible openings above ground that allow water in such as openings in-under-around basement windows,doors etc.They don`t check possible lateral line blockage etc either.They just come over,tell you a fairy tale of 2+ and come to conclusion every needs an inside system,thats absolute nonsense,incompetence.

Radon gas & other soil GASES enter through these exterior openings,mice,termites and other insects enter these same openings-cracks-gaps and so too does water and so again,installing any inside system and sump does not find and then fix-waterproof any of these exterior openings.Add many inside systems CREATE and leave a space,a gap OPEN along the floor-wall,another PERFECT place for soil GASES to enter your home.

 Many of these same companies will cover part or all of the inside basement wall with plastic-vinyl paneling.All that does is hide-conceal the ACTUAL CONDITION of your basement wall,hides cracks,water,bowed wall.NOW,nobody will known the true condition of the wall,like if you decide to sell the house eh.Good luck with that.

 A few of these inside system co`s will go 'outside', they`ll say they 'do' exterior work-waterproofing but they do not. They`ll very likely only dig 1-2' deep and play around a bit with the grade etc. LOL They are not experts on this subject,they`ve only been shown-learned nonsense from working for 1-2 inside system companies.

We are not one of those inside systems only company. Wea re not affiliated with any national company. We were at one time, but ended our affiliation with basement technologies quite a while ago because we dont agree with the way they do things, such as sell one type of system only, upsell anything under the sun, and all the other crap you have to deal with.  You are right. They dont train anyone to look at all the other things that can cause a basement to leak. i dont understand why you are stepping your foot into something that has nothing to do with you. i dont get it. We believe in doing buisness the same way as you, but you would have known this if you had asked the proper questions instead assuming you are all knowing. Your a Rebel, I get it. but please butt out.We dont agree as like you, with basement technologies or basement systems that there is only one way to fix anything. I have no respect for any company such as those two who piss and moan about who is the best. They will sell a dealership to anyone that has a check book. Starts at $30,000 but they will take $5,000 for it in the end. They will bring you up to brockton, ma. for 3 days pat you on the back and call you a certified professional. They are flooding the market with these people these days. What a load of crap.  Ive been in the buisness over 30 years. i have a foreman with 18 years experience. We are an independant company that inspects the whole situation as well as pipes, drainage and everything that you grumbeled about earlier and make recommendations to repair only to that which is broken, we abide to the customers wishes to repair only which that is broken. We have literally thousands of customers that are thoroughly satisfied with work that we have done. We dont even accept down payments on work scheduled. Customers pay us when work is done to there satisfaction. We are in the same boat, you would have known that if you would not have assumed you knew everything. Your just looking for a fight. Its not with me. If I was in front of you looking in your eyes, I bet you would have a different attitude. I understand that your the kind of person that wants to "Stick it to the Man" but thats not me.     Please end it here.

 'Nose chopped off'? Hey Chandler,are you threatening me?

Several of us VERY experienced & honest contractors have HAD IT with INSIDE System companies who`ve been cheating many homeowners for many years, tired of IT! Your mostly or all one of those 'inside system co`s'....got that? You people are incompetent,you misrepresent most homeowners true-problems and ACTUAL solutions to those problems.Many of ya`s use false claims,obscure materail facts and-or are simply incompetent.....that`s a fact Jack.

 Have your lawyer to call me,go ahead.Will GLADLY back up what i`ve said.And hurry it up will ya,the sooner the better. The sooner more homeowners realize what`s been and still is going on with inside systems/companies the better for THEM! Right,won`t be better for you,got that? Prolly not.

 Wish i could post many pictures here, if anyone can show me how/if its possible then please step right up and let me know how.Otherwise,if you/your lawyer or anyone else wants to SEE many other homeowners jobs/pics,the correct & only true solutions to most peoples problems i`ll email them to you.Inside Systems do NOT fix/repair/waterproof/snake/tuckpoint etc MOST homeowners problems,they NEVER have and NEVER will. 

Mind your own buisness, how does this pertain to you. Don't stick your nose into this. You may end up in Vanderbergh Court too. I love these IDIOTS who thing they know it all. As a matter of fact we did inspect the outside as well as the foundation. We always look for all other influences to identify the problem as well as incorrect drainage on the outside, downspouts , wall cracks, ect.  I am the owner of the company and we do all aspects of waterproofing.  I inspected this basement personally. The type of job one gets always depends on where the water is coming in, what is the most economical way to fix it, and as always the best for the house and the customer. In this case, it was the best for the budget for the previous owner. We can only make recommendations, ultimately it is the customer that chooses the way they can afford. My friend, don't assume that you know everything about everybodys situation. Give me your contact info and I will contact you and explain the situation more. Dont stick your nose into somewhere it doesn't belong, It may get chopped off.

 Tri State has 8 customer complaints as of this moment,at least....that`s  a fact. Many of these 'inside system companies' as Tri State/All Dry is, do NOT first competently & honestly 'identify-diagnose' homeowners actual-problem(s).Most homeowners problems are 1 or more of the following,NONE of which are fixed by installing ANY inside system....1)cracks,cracked parging on the OUTSIDE of block,brick walls or sometimes there was no parging applied at all when house was built and no home was 'waterprofed and backfilled correctly' when built,unless homeowner specifically asked for it and paid for it,very few if any ever did this.

 So exterior cracks etc and-or,2)openings-gaps ABOVE grade level such as openings in-around-under basement windows (new or old),doors,open mortar joints between bricks,small-hairline cracks in bricks(or bigger of course),openings where service lines enter house,flashings etc.Say again, these are exterior openings that NO inside system seals/repairs.Water first enters these exterior openings and so too does termites and other insects,radon gas and other soil gases,mice etc.And when you don`t STOP water from where it FIRST enters your not going to stop-prevent MOLD,efflorescence etc.

 3) Possible blockage in lateral line,any possible dripping-leaking-burst CITY pipe,dripping-leaky water line etc can cause an accumulation of water UNDER some people`s basement FLOOR which can then RISE UP onto floor THROUGH any opening/crack in the floor.The solution is NOT installing any inside system,the solution is snaking the lateral line(or possibly repairing/replacing part or all of line) or,having the CITY find and repair possible break or leaky pipe(s) etc.Also some may just need an adjustment to their existing-sump pump or pump replacement.Others can have a blockage in the TILE(s) that empty into the sump PIT,need to check tha possibility too and snake if needed.And some PIT-Walls do not have any or enough openings up high in pit-wall(just under basement floor thickness) and some will need to create openings in pit wall up higher.

 By the way,CONTRARY to popular belief, raising and sloping the grade/adding soil,extending downspout extensions 5 miles away from house,mudjacking slabs etc do NOT 'identify-diagnose' ANY homeowners actual problem nor do they fix/repair/waterproof/snake/tuckpoint etc the actual problem(s)...don`t believe this nonsense,some comes from realtors,home inspectors etc who are NOT experts on this-subject but they do keep to shuffling this crap around to many unsustpecting buyers/sellers,they sure do!

 Back to Tri State/All Dry and other inside system companies, they don`t 'do' exterior waterproofing eh.So they don`t stop-prevent water from where its ACTUALLY-first-entering nor do they INFORM homeowners to check possible lateral line blockage etc etc,they ONLY want to push/sell the ONE thing they do,install these inside systems,this is a con,this is fraud,oh yes it most certainly is! When they do not bother to first determine/diagnose/identify homeowners actual problem(s) and use many FALSE CLAIMS to sell these systems which do not fix/repair/waterproof etc the actual-very-likely problems then it IS fraud,its MISREPRESENTING their problems,defects. They OBSCURE materials FACTS or simply OMIT them for their convenience,for their PROFIT...thats right kiddies.

 LISTEN, regradless of what someone might have done as Tri State says/claims on the inside, IF Tri State HAD instead correctly & honestly first-identified the actual problem and then fixed/waterproofed it then Tri State wouldn`t have THESE problems/complaints and IT IS YOUR FAULT Tri State,plus at least another 8 other customer complaints and who knows how many complaints YOU had under/with All Dry name.

 I`ll try and post some pictures,you will all see what i mean about exterior cracks etc that NO inside system/company BOTHERS to identify and obviously does NOT fix.

In response to this complaint. This lady bought her house from a customer that previously had a baseboard waterproofing system installed. This system had been in for several years with no complaints and no leaks. The previous owner built a 2x2 stud wall in front of the system and did not leave any space between the stud and the waterproofing system inherrantly destroying the waterproofing system. This system would have been fine if the basement was finished the correct way. I visited Cheryl and inspected the system, They had destroyed the work that had been done and wanted us to repair it for FREE. We have always gone out of our way to make every customer happy. This lady could not understand that if you tear it up, you have to pay to fix it. EXAMPLE, You go out and buy a new car, drive it a few years, wreck it, and go back to the dealer you bought it from and demand that they fix it for free. The dealer will laugh at you. I never laughed, even offered to fix her system for 1/2 price.  Then she wanted us to pay for her new carpet that was reuned. Actually the carpet ended up being carpet samples thad had been stitched together.  Who's trying to rip off who here. There were a few floor cracks but that wasn't her problem. According to public record she had been recently divorced and after asking around about her, I was told that she was a man hater and a mean person. I was told to stay away from her by a friend who knew her situation. I am not a member of the BBB, I don't have to be. I have always had a waterproofers license, Vanderburgh Building Commission # 00019. I made the highest score on their test of any other person that had taken the test. No complaints with them either, just the one from her.  Never been out of buisness either, just changed the name of the company. I am sorry she is unhappy, but we have done every thing we can to help her, besides give her free work.  I have addressed this complaint. The next call will be to my attorney for deframation of charecter.   Kelly C.