Complaint Review: TrimGenisis - other Colorado
- TrimGenisis Greenwood Village other, Colorado United States
- Phone: 0584
- Web: trytrimgenesis.com
- Category: "Trial offers", Diet Supplement
TrimGenisis trytrimgensis.com Signed up for a free trial that was advertised on Dr. Oz and the Doctors TV show and nowhere was I told I would be shipped additional product for huge amounts of money. other Colorado
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I signed up for a trial offer for these supplements. No where in the information was there a disclaimer that I would receive additional supplements each month and no information at what additional costs would be. The trial was $4.95/bottle and once we realized what we were being charged $84+ per bottle, 2 bottle a month, it was a painstaking process to locate the company as there was nothing on any shipping labels etc. to have a number to call etc. I am out oalmost $700 due to them taking this money directly out of my bank account. When I finally found the phone # to call they refused to take back unopened, sealed bottles or do any type of refund. All they did was canccel this and offer me free products for the inconvenience. i actually found these supplements on Amazon for $10/bottle and bought them prior to receiving these additional bottles. The customer service rep was no help at all and would not let me talk to a supervisor at all. Once this was all figured out, my bank cannot refund any unauthorized charges past 60 day so now I will only receive about $160 back from this entire fiasco.
In addition, I requested the company forward me the agreement that I signed or committed to that would allow them to take the money out of my account and ship me additional products and they told me that was not possible. I have never dealt with a more unprofessional company and who sends invoices that have no company name, no amount your being charged etc. I'm just completely disgusted.
This report was posted on Ripoff Report on 01/22/2018 02:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/trimgenisis/other-colorado-80110/trimgenisis-trytrimgensiscom-signed-up-for-a-free-trial-that-was-advertised-on-dr-oz-an-1424546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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