Complaint Review: Tripmate Insurance - Internet
- Tripmate Insurance 9225 Ward Pkwy # 20 Internet United States of America
- Phone: 1-800-888-7292
- Web: www.tripmate.com
- Category: Travel Services
Tripmate Insurance Firm denied, delayed, and frustrated claim Internet
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TRIP-MATE did everything possible to deny, delay, and frustrate the execution of their contractual financial duties. Tripmate failed to provide an air ambulance even though it was medically essential and they so admitted. Tripmate "authorized" but did not send the air evacuation service that Tripmate promotes, but could not provide when it was needed. Tripmate provided, instead of an ambulance, only obstacles. Tripmate was no help. I was on my own. I had to secure my own land ambulance to a clinic.
Then, I had to secure my own flight home. I had to find my own air ambulance company. When Tripmate failed to locate an air ambulance "because of the weather," I found an Air Ambulance service in minutes via American Express. Tripmate then took nine months considering my claims. Finally, they paid. In fact, I was preparing a suit when, at long last, the check for reimbursement arrived. Tripmate's "service" - in my experience - is a scandal and those who consider Tripmate would be well advised to check the web for the experience of others, including the legal costs of legitimate recovery.
This report was posted on Ripoff Report on 09/06/2012 06:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tripmate-insurance/internet/tripmate-insurance-firm-denied-delayed-and-frustrated-claim-internet-937738. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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