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Report: #44475

Complaint Review: Tripod - Terra Lycos Network - Internet

  • Submitted:
  • Updated:
  • Reported By: KL Asia
  • Author Not Confirmed What's this?
  • Why?
  • Tripod - Terra Lycos Network California Internet U.S.A.

Tripod Terra Lycos Network ripoff San Francisco Calirfornia

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This incident started when I first register for Tripod Plus Account. I was prompted and was told that the account that I registered for 'ketumbar' member name was already taken (curiously this happens only after I have submitted my credit card infomation).

I then chose a new member name: 'limaunipis'.

The next thing I knew, I was told that I am going to be billed for both 'ketumbar' and 'limaunipis'.

Okay, I thought, fine. Probably I can cancel the account and hope for a refund.

The problem is, Tripod is making it almost impossible for me to cancel my account.

They have made it in such a way that no matter how much I'll try, my the account that I want to delete: 'ketumbar', will be reactivated again in the process of cancelling the account.

Better still, when I want to downgrade the account, I will be directed to a website that'll ask me to upgrade my account!

This is a rip off! They are billing me for something that I do not intend to use and they are making it impossible for me to even cancel the account and get my refund.

Please help.

Mohd yusof
KL, Other
Malaysia

This report was posted on Ripoff Report on 02/06/2003 07:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tripod-terra-lycos-network/internet/tripod-terra-lycos-network-ripoff-san-francisco-calirfornia-44475. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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