Complaint Review: Tristar Products, Inc. Fairfield, NJ 07004 - Wallingford Connecticut
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- Author Confirmed
- Tristar Products, Inc. Fairfield, NJ 07004 PO BOX 3007 Wallingford, Connecticut USA
- Phone: 1-973-285-5163
- Web:
- Category: Appliances
Tristar Products, Inc. Fairfield, NJ 07004 Living Well Pressure Cooker Can NOT get replacement gaskets for a 4 year youbg cooker! Wallingford Connecticut
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After seeing the Living Well Pressure Cooker being demonstrated on TV by Montel Williams I purchased one on 12/17/2011. I paid $129.96 for the cooker and $24.99 for Processing and Handling for a total of $154.95.
The cooker has two small replaceable rubber washers and one large replaceable rubber lid gasket that in time will need to be replaced. Now for the Good part!
I called Tristar Products, Inc. located at Fairfield, NJ 07004 on 01/12/2016 at 1-973-287-5153 in order to place a order for the above mentioned replaceable rubber items. After 15 minutes of explaining what items I needed, and giving the cooker's model number to the representative Numerous times, I was Finally informed that parts for that cooker are Unavailable!!
I asked when the parts would be available and the rep. tried selling me a new pressure cooker!? I thought I was hearing things!
Isn't there a Law reguarding how many years a company Must have replacement parts for products sold to consumers?
This report was posted on Ripoff Report on 01/13/2016 05:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tristar-products-inc-fairfield-nj-07004/wallingford-connecticut-06492/tristar-products-inc-fairfield-nj-07004-living-well-pressure-cooker-can-not-get-replac-1279770. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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