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Report: #1266775

Complaint Review: Triumph PC Care - Internet

  • Submitted:
  • Updated:
  • Reported By: ken — phoenix Arizona USA
  • Author Confirmed What's this?
  • Why?
  • Triumph PC Care Internet USA

Triumph PC Care Ramzitsolutions.com PC repair con artists, liars, and rip-offs Internet

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Early October, October 8th,2015, my computer picked up a virus. Triumph solicited over the internet to remove said virus. Triumph also offered online software support and added a Malwarebytes Premium Subscription, which I was charged $149.99 for their services. I was told they would call me to inform me the problem was taken care of and see how my computer was acting.

When I checked out the computer, it seemed to be working properly. At the end of the day, I turned the computer off. The next morning I restarted my computer to find it was worse than before Triumphcare performed their services. I called immediately and informed a person by the name of James, of my discovery, and requested a refund of my money. The refund amount stated by James was $41.99.

TriumphPCcare emailed a receipt to me, but have not refunded my money.

On 10/26/2015, James called me and informed me my refund would appear in my bank account within 7 days.

On 10/29/2015, James called me and said the refund would appear in my bank account within 3 days.

On 11/09/2015, I contacted Triumph and informed the gentleman what I was clling about. He informed me James would call me in an hour. An hour and a half had passed, so I called Triumph and spoke with James. I asked where my refund was and he hung up. I tried four more times to contact him and he just kept hanging up.

Today is 11/09/2015, I have not received my refund yet. 

This report was posted on Ripoff Report on 11/09/2015 11:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/triumph-pc-care/internet/triumph-pc-care-ramzitsolutionscom-pc-repair-con-artists-liars-and-rip-offs-internet-1266775. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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