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Report: #410561

Complaint Review: TRS - Texas Recovery Services - Houston Texas

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  • Reported By: Austin Texas
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  • TRS - Texas Recovery Services 5251 Westheimer Houston, Texas U.S.A.

TRS - Texas Recovery Services, HARASSING, EXTREMELY RUDE!!!!! REPRESENTATIVES. Houston Texas

*Consumer Comment: don't answer the phone

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Today Janauary 10, 2009 I get a call on my cell phone, mind you I have no idea how these people got my cell phone number, but anyway I get a call at about 8:00 am the person does not identify herself, ask for me, and I verified they were speaking with me, she then goes on to say she is calling on behalf of TRS, so I ask what TRS is? and the woman goes on to say "You don't need to know what TRS is!" 'You have money you need to pay" I said excuse me what does TRS stand for? I have no money I need to pay." " Why are you calling me?" she then proceeds to get very rude and YELLS.... "YOU ARE RETARDED!" and hung up!

Approximately 8:45 am I get another phone call on my cell, this time it is a guy asking for me, I verify he is speaking to me, he states he is with TRS, I once again ask him who TRS is, he states (TEXAS RECOVERY SERVICES) I go on to try and tell him about the call from the first woman, but he kept interrupting me and wouldn't let me speak, I them told him, LET ME SPEAK!!!

I told him how rude the woman earlier was, and when I didn't say to her what she wanted to hear she called me RETARDED and hung up, he goes on to say, " WELL, THAT's NOT MY PROBLEM!" you need to pay the money you are overdrawn on your Compass Bank account, I told him I have no compass bank account and owe no money, he then got very ugly and said he would see about that! that I was a dead beat, and hung up!

There has to be something that can be done about his company and their harassing, horrible customer service, and shady practices.

Sandy
Austin, Texas
U.S.A.

This report was posted on Ripoff Report on 01/10/2009 04:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/trs-texas-recovery-services/houston-texas/trs-texas-recovery-services-harassing-extremely-rude-representatives-houston-tex-410561. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

don't answer the phone

AUTHOR: Steph - (U.S.A.)

POSTED: Sunday, January 11, 2009

My advise is do not answer the cell phone when they call or have your cell# changed

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