Report: #1471666

Complaint Review: Tuffy Tire & Auto Service (Hilliard) - Hilliard ohio

  • Submitted:
  • Updated:
  • Reported By: Robin — Hilliard Ohio United States
  • Tuffy Tire & Auto Service (Hilliard)
    4462 Cemetery Road
    Hilliard, ohio
    United States

Tuffy Tire & Auto Service (Hilliard) Predatory and Deceptive Business Practices and Horrible Customer Service Hilliard ohio

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Took our Sentra Nissan to Tuffy located in Hilliard, Ohio to see if they could install after market parts (Muffler and Resonator).  They agreed and installed the parts.  After installation, we realized something wasn't right and took it back a week or so later.  Tom, the owner, said there was nothing more he was willing to do.  He was reluctant to offer any assistance.

My husband knows a lot about cars so decided to get under the car and try and figure it out himself.  Saw that the part was ill-fitted and decided to order a new part.  While removing the existing part, he realized not only was it installed poorly but the heat shield was missing.  He assumed the shop removed it in order for the part to fit.  He took pictures and returned to Tuffy to ask Tom about the missing heat shield.

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Tom refused to even look at the car and said it was his word against my husband's.  We made a complaint and Tuffy's corporate office reached out to try and resolve the issue.  They contacted Tom but he refused to do anything.  

This report was posted on Ripoff Report on 01/17/2019 08:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tuffy-tire-auto-service-hilliard/hilliard-ohio-43026/tuffy-tire-auto-service-hilliard-predatory-and-deceptive-business-practices-and-horri-1471666. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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