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Report: #1422161

Complaint Review: Tunnel Bear - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Pete — Pittsburgh other United States
  • Author Confirmed What's this?
  • Why?
  • Tunnel Bear Nationwide United States

Tunnel Bear Fraudulent Charges on my Credit Card...Customer Service Never Responds, Complete Scam!

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Stay away from these guys they're a complete scam!  I signed up for one month...ONE MONTH...never agreed to any recurring charges, and never did they say anywhere they were going to make fraudulent charges on my credit card.  So their VPN service doesn't work very well, so I stop using it after a few weeks, then come back a few months later and see all these fraudulent charges on my credit card from the past two months.

Their customer support ONLY lists a link inside their website to contact them, NOTHING else...not an e-mail, not a phone #, NOTHING....They then claim "We reply within 24 hours to any support ticket"...FALSE, they never reply to any of my support tickets...ANY of them at ALL...

So you got a typical Online Scam going on where you sign up for one service, and suddenly they start making re-occuring fraudulent charges on your credit card without telling you.  Then they make it impossible to contact them to have the charges removed.  

COMPLETE and ABSOLUTE SCAM, stay away from these Scam artists!

This report was posted on Ripoff Report on 01/10/2018 10:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tunnel-bear/nationwide/tunnel-bear-fraudulent-charges-on-my-credit-cardcustomer-service-never-responds-compl-1422161. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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