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Report: #410543

Complaint Review: Turntable Basics - St Paul MINNESOTA

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  • Reported By: Raleigh North Carolina
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  • Turntable Basics 550 N Lexington Pkwy, St Paul, MINNESOTA U.S.A.

Turntable Basics, Total fake. Charged my card, delivered nothing, no reply to emails. St Paul MINNESOTA

*REBUTTAL Owner of company: This belt was backordered and has been shipped

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I ordered a TT belt. Never delivered, no answer to emails, but charged my account.

Raleigh, North Carolina

This report was posted on Ripoff Report on 01/10/2009 03:32 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company

This belt was backordered and has been shipped

AUTHOR: Turntable Basics - ()

POSTED: Tuesday, July 23, 2013

Turntable Basics has served more than 50,000 customers in the last 12+ years.  I stock more than 300 products and from time to time, some items are backordered.  In the past, when orders are backed up and production, packaging and shipping all need to completed, email has been allowed to fall by the wayside.   This is a one person operation, and there usually are not enough hours in the day to remain caught up on daily and long-term business tasks, particularly during times when the house or the car have required extensive repairs.  I would like to convey my most sincere apologies for this lapse in judgment.  Customer communications has been moved to the top of each day's priority list.


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