Complaint Review: TV DVD World , Ultimate DVD Shop - Internet
- TV DVD World , Ultimate DVD Shop ultimatedvdshop.com AND tvdvdworld.tv Internet U.S.A.
- Phone: 213-725-5232
- Web:
- Category: Video Stores
TV DVD World , Ultimate DVD Shop FRAUD: accepted payment, but no product forthcoming Internet
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This report concerns TVDVDWorld.tv, also and/or previously known as UltimateDVDShop.com (telephone numbers 213-725-5232 and 877-788-7469).
On 12/21/2007 I placed an order with this company for 3 items, totaling almost $300.00. About 6 days later I received an email from this vendor indicating all 3 items were back ordered. On January 17 and January 21, 2008, I received email notifications from this vendor that 2 of the 3 items were shipped, and was provided with Canada Post tracking numbers. After almost 30 days, the Canada Post database still does not have any information on these tracking numbers. I can only conclude that the packages were never shipped.
Over the last 30 days, I have sent 3 emails and left 1 voicemail message with this vendor requesting status of my order. To date, I have not received a reply to any of these requests. My last email, sent 2/17/2008, requested total refund, no response has been received.
Since I have not received ordered merchandise from vendor (already paid for), or response about order status, it would seem that vendor does not intend to honor this transaction. I am contacting my bank, credit card company, and eBay (through whom I found this vendor - who has imbedded a website link within eBay listings) to file allegation of fraud.
Please note that in December 2007, this vendor was known as Ultimate DVD Shop (ultimatedvdshop.com, a still active website, with a telephone number of 1-877-7-TV-SHOW). In February 2008, this vendor is known (additionally?) as tvdvdworld.tv (telephone 1-213-725-5232). I do not know if this is an additional "legitimate" website or if the vendor has "switched identities." Regardless, for my payment of almost $300 I have only received some auto-generated emails to date.
I hope that by reading this other consumers will avoid the frustration and disappointment I am experiencing with this vendor.
Manatra
Philadelphia, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 02/20/2008 10:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tv-dvd-world-ultimate-dvd-shop/internet/tv-dvd-world-ultimate-dvd-shop-fraud-accepted-payment-but-no-product-forthcoming-inte-310441. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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