TV Marketplace No stock, no customer service, history of abuse Brookfield Wisconsin

I ordered an "Shiatsu Messagong Cushion" on 12/21, and the web inidcated it was in stock. The picture on the web site is the same as a Homedic 300. I also ordered a "free" gift which included an "e-card". The given link did not work.

I paid an extra amount for "priority shipping". There was no indication of it being shipped, so I tried to call, and got the message "Mailbox Full". I tried to email, but got no reponse. I tried the "online chat" and got no response. I tried to FAX and got the repsponse "mailbox full".

I tried to cancel, but got no response - see above.

Getting nervous, I contacted my bank who told me to cancel my Credit Card so that they could not charge me, since they have a history of doing this.

As of 1/18/07 it still had nnot arrived, even though it was supposed to be here as a Christmas present and I had paid additional for the priority shipment.

After complaining to the Wisconson BBB I finally got the reponse that the item was not in stock. Their web site has always indicated that it is in stock.

A began researching these crooks. The BBB has over 431 complaints and they are ranked as having an unsatisfactory record.

Bottom line - stay away from these crooks. They have a terrible history of abuse, which is also probably illegal.

Ron
Centerport, New York
U.S.A.