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Report: #310643

Complaint Review: Tvmilk, dvddonkey - Internet

  • Submitted:
  • Updated:
  • Reported By: orange California
  • Author Confirmed What's this?
  • Why?
  • Tvmilk, dvddonkey dvddonkey.com, tvmilk.com Internet U.S.A.

Tvmilk.com, dvdplanet.com sly scam artists to unsuspecting consumers Internet

*Author of original report: actually received an email for a refund

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i see that i am yet another unsuspecting consumer that fell pray to the scam artists of dvddonkey & tv milk....i was lucky & only purchased 63.00 worth on a dvd set but its still not right & is frustrating just the same......i purchased the dvd set on 1/7/2008 & kept getting emails saying the dvd was on backorder but will only be charged when it gets shipped & if i want to cancel then click a certain link...well "thinking" they were legit i decided to wait & not cancel the purchase... sooooo today i opened a bill that came in the mail & saw i had a charge for 70.00 not 63.00 from a company called tv milk.com.....well after researching & of coarse coming across this website (thank you) i found that tv milk & dvd donkey are one in the same & i was ripped off !!!!! i called the phone number on my statement to only hear that the voice mail was full - then i called the dvddonkey number & it rang then beeped like a fax machine - i also went into the email that dvddonkey sent me about the backorder & tried to click on the cancel order link but it came up as web page does not exist (go figure)... i did file a dispute with my credit card company & will have no doubt about getting credit & i will be changing my credit card # as well & putting a fraud alert on all my cards too... i'm also going to go to the fbi fraud report link too - might as well do what i can.... so if theres anyone else out there who has run into either of these companies please beware it will happen to u too - be safe & careful but sometimes we are fooled so when that happens do what u can to report the bad people -every little bit helps

Scarlett
orange, California
U.S.A.

This report was posted on Ripoff Report on 02/20/2008 07:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tvmilk-dvddonkey/internet/tvmilkcom-dvdplanetcom-sly-scam-artists-to-unsuspecting-consumers-internet-310643. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

actually received an email for a refund

AUTHOR: Scarlett - (U.S.A.)

POSTED: Monday, February 25, 2008

on 2/20/08 i sent dvddonkey an email asking for my refund & advising them of "all" the ways i was reporting them........and on 2/23/08 i actually received an email from them (well actually from tvaddicts.com - another alias) saying they will refund my 70.00 in 6-12 days.....we'll see !!! i will check my credit card company in a few days & the email again if i need to - i saw one update from a lady that she "did" get her refund from them so i will follow her lead & keep emailing them.....also i did read a notation from someone saying they had a hard time trying to get into their email.......

at first i did too but keep trying cuz their website changes by the hour - really - i kept trying to email them throughout the day on 2/20 & at first when i clicked on the email link it just came up blank - then later it came up as webpage not available then later i actually got thru - so keep trying.....i will update more on the refund later...............also i did file a report with fbi (thanx to one of the writer on ripoff report ) & filed report with BBB & also put a 90 fraud alert on all my credit cards by calling the equifax credit union fraud # 1 800 525 6285 - its free but i also purchased some super xtra security - a package called gold credit watch 3 in 1 package - it monitors your card for 1 year every day 24 hrs - i'm doing whatever i can for protection

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