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Report: #381169

Complaint Review: TW/EAuction - Salt Lake City Utah

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  • Updated:
  • Reported By: Florence Oregon
  • Author Confirmed What's this?
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  • TW/EAuction 230 West 400 South First Salt Lake City, Utah U.S.A.

TW/EAuction And EAuction Tutor Scam/Illegal Billing Practices Salt Lake City Utah

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I ordered a 7 day free trial (9/7=9/14/08) and called to cancel on the 7th day. I was given a cancellation number and asked them to send an email confirmation which thry did not do, I also ordered a 14 day free trial *9/11-9/25/08) which I cancelled on the 14th day and they again gave me the same cancellation number and stated do not "worry this is the only number you will need". I received my credit card statement and find that they charged me $59.50.

I called them and they stated that I did not cancel in time they had no record of me cancelloing with in the time frame and therefore I was charged. I never did get any email confirmation from them regarding these two accounts. I also never received anything at all from them free or otherwiae and have no idea what I am paying for. They were very nasty on the phone and now I see why, this is a common practice.

I called the credit card company to start a dispute and am filing a complaint with the FCC. I still need their correct email number since I guess I do not have it correct enough for the FCC, but believe me this is one time they will not get away with it!

Dr Cline
Florence, Oregon
U.S.A.

This report was posted on Ripoff Report on 10/14/2008 02:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tweauction/salt-lake-city-utah-84101/tweauction-and-eauction-tutor-scamillegal-billing-practices-salt-lake-city-utah-381169. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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