Complaint Review: twinspires.com
twinspires.com A Churchill Downs company wagering scam of twin spires.com Internet
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The purpose of a player's pool in horseracing is to optimize your odds with knowledgeable agents deciding on the bets. For the Preakness, the odds were incredibly easy with Nyquist and Exaggerator, first and second in the Kentucky Derby and favored by "all" the professionals. You would have to be a complete idiot to have messed up on this one, especially placing multiple wagers in various combinations: super trifecta, High Five, etc. The pool was capped out at $25k. When I called customer service to see why I had lost money, I was given the runaround as I have everytime I have called them.
The agents are not well versed in their subject and they have no adequate explanation to offer. Being told that the bets were "not good" was an unsatisfactory answer. This is not just poor customer service; it verges on fraudulence. Even in a risky passtime like horse racing, a cogent explanation should be offered to explain why the winning horses were wagered on and again won, this time Exaggerator in first place and Nyquist in 3rd, but the participants in the pool LOST!!!!
I have performed much better on my own and this is a lesson learned; no more pools for me and no more Twinspires! Account is closed!
This report was posted on Ripoff Report on 05/22/2016 11:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/twinspirescom/internet/twinspirescom-a-churchill-downs-company-wagering-scam-of-twin-spirescom-internet-1307098. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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