Complaint Review: TXU Energy -
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- Author Not Confirmed
- TXU Energy USA
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- Category: Advertising / Deceptive
TXU Energy I live in an apartment.I was charged $255.68.Thats triple what I should be charged.We hadn't had extreme high temperatures outside yet.The following month I was charged$342.97. Dallas Texas
*UPDATE Employee: We're here to help!
*Consumer Comment: Funny
Show customers why they should trust your business over your competitors...
I live in a small apartment.Junes bill was $186.58.By a July it jumped to $255.68.The high temps hadn't even hit yet.Augusts bill was $342.97.This is ridicules.
This report was posted on Ripoff Report on 09/01/2015 02:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/txu-energy/txu-energy-i-live-in-an-apartmenti-was-charged-25568thats-triple-what-i-should-be-ch-1252320. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
We're here to help!
AUTHOR: TXU Energy - (USA)
SUBMITTED: Wednesday, September 02, 2015
We value you as a customer and are here to help address your concerns. We understand high bills are frustrating and can be caused by a number of different factors. Please let us take a closer look at your account by emailing TXUECares@txu.com, include your account and contact information. We look forward to working with you.
#1 Consumer Comment
Funny
AUTHOR: Stacey - (USA)
SUBMITTED: Tuesday, September 01, 2015
I live in a 2700 square foot home and my last bill from TXU was 188.00 - and YES the temperatures have been high. Does 107 degrees with humidity not mean HIGH? AND there is no such word as "ridicules". If you work outside the home then you shoudl not have high bills but if you in your place and run electricity all day then yep your bill is going to be high.
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