Complaint Review: TXU TEXAS ELECTRICITY - Internet
- TXU TEXAS ELECTRICITY Internet USA
- Phone: (972)7912888
- Web: www.TXU.COM
- Category: Utility Companies
TXU TEXAS ELECTRICITY OVER CHARGED ELECTRIC BILL Dallas Internet
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I was using Reliant Energy for ten + years, never had a problem. I received a letter from TXU that said I could get some cash for switching companies, I checked their raates and they were the same. What could go wrong. after being with TXU I noticed my bill went higher that what it should be. and it was agrevating.but I was able to keep up. I then checked my Bill with TXU and saw that there was a contract that was started. sSo to lower my Bill I thought making the house more efficient would be the waay to go.
I invested $15,000.00 in adding the best windows in the USA, I was told that adding Insulation to the Attic would help so I did a little reading and found that in Texas R30 was a little higher than reccommended But on install the guy did some overkill and now its most likely a R120 since 12" is R30 of iunsulation and mine is now 36" or 3 feet deep. Cost to much to remove it so I left it up there.
So on with the Green affect, LED Light Bulbs are $20 each for the good ones, so I spent $600.00 replacing them. and unintentionally my Central Air went out just before this so it was already enegy efficient that was another $3,000. All the windows were replaced like I said at $1,200.00 each and theres 8 of them. Basically I spent a boat load of Cash and used sub-contractors to get it done.
You would think after that My electric bill would go down. NOPE,,, at the same time a New Digital remote control Meter was installed After it was installed that's when all hell broke lose. I was getting behind on electric because it was higher than normal. paying Late fees on top of it all which is Over $100 a month, Keep in mind my power has been turned off twice for several hours.
So with paying late fees and they made us pay a $400.00 deposit somewhere in the middle which you never get back until you make 12 consecutive ontime payments, basically never get that $400 back. And $1,200. 00 in late fees. TXU has ripped us off severely for thousands of dollars. Being that in the ARMY I was hit in the back working on a M1 Tank, On social security,
getting shafted by the VA, Here stands the TXU Energy in the middle Mopping up the rest of my Money, I would also add that I have a disabled 23yr old son whose medical equipment requires electricity, and I'm supporting my two grandbabies. TXU has screweed us over with our Bills never dropping below $500.00 and them saying that the bill is Only $200.00. I average 1500 kWh a month and also get charged extra for not Using over 2,000 kWh. They do not was you to save energy, they penalize for not using enough.
I refuse to make my House less energy efficient, so I have to pay fees, every d**n month because of it. Its a sham trying to go Green when You have to pay more because you use less.
This report was posted on Ripoff Report on 03/31/2014 11:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/txu-texas-electricity/internet/txu-texas-electricity-over-charged-electric-bill-dallas-internet-1135074. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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