UAC - CARHOP United Acceptance Corp Screwed me over Crystal, Minnesota

Without regard to the original poster's lack of due diligence in this purchase....

If you seek "best cared for" customers, why are there so-o-o-o-o-o many reports not only here but in other places about GARBAGE CARS being sold by you?  Come on now, answer the question or do you not have the guts?

Secondly, you can cut the crap about the BBB.  The BBB sells memberships and acredidations FOR A PRICE to anyone who wants to buy them.  BBB "memberships" and "accredidations" are equal to and exactly like some boilerroom operation selling phoney college degrees or doctor degrees.  Any slimeball car dealer can get one and many slimeball car dealers hide behind the BBB while committing their fraud and deception.

You saw in advance of signing the antenna was gone.  You saw in advance the parking BRAKE cable was "hanging down".  Then...in your words..."when signing everything" you realized you were buying a 150k mile car.  Why did you buy this?  Who forced you to sign?  Did you read the contract BEFORE signing so you could see it was a 150k mile car and the financial terms were as they were?

You didn't have to buy this car.  Nobody forced you.  You did it all by yourself.

Next time, don't be a doormat and next time READ THE CONTRACT.....BEFORE.....YOU SIGN IT!

To ensure our customers are best cared for, we ask each customer to view a video prior to purchase which openly asks each customer not to sign anything unless they are in full understanding of all the paperwork and comfortable with their purchase.  This extra step encourages any final questions from our customers and ensures mutual understanding of all paperwork prior to purchase.

Although it is unfortunate when any customer has mechanical issues, unforeseen problems do sometimes occur with used vehicles.  To best assist our customers, every vehicle purchased includes a 72 hour Satisfaction Guarantee which allows a vehicle to be returned within 72 hours if our customer is not satisfied.  In addition, each vehicle includes an 18 month/18,000 limited warranty.  Since this is a limited warranty, the covered items are clearly listed in the paperwork each customer reviews and signs with their approval prior to purchase. 

These are just a few examples of why CarHop continues to have a long standing strong rating with the Better Business Bureau.  You can reach us at feedback@carhop.com or toll free at 1-800-662-2746 for direct assitance.