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Report: #1441279

Complaint Review: Uhaul in Scottsdale Az - Scottsdale Az

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  • Reported By: Sandra — Scottsdale United States
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  • Uhaul in Scottsdale Az 3033 N Scottsdale Scottsdale, Az United States

Uhaul in Scottsdale Az Said I had an accident with her vehicle when I did not Scottsdale Az

*Consumer Comment: "They Never Had Me" ???

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I rented a truck to move with when I brought it back they said I had an accident and pointed out a big hole at the top of the loading door someone else used it to drive to the storage unit I assumed it was them. My roommate told me that when I got the truck and pulled up the hole was there already so there was no way any of us could’ve done it because it came here like that.

They never had me look at the truck to see if anything was wrong with it like most rental companies do. They said it’s going to be $600 but you can make payments before I knew that everyone said the truck was like that when I pulled up I had already given them $200. They completely ripped me off first they told me they couldn’t even open the door and I said I just got done opening the door we went in the back and he pretended like it was so hard I just pushed it up it went up. I believe it is a total scam it was the U-Haul company in Scottsdale Oldtown.

Do not use them stay away it’s a scam something was not right about the whole situation. They didn’t ask me did someone else drive plus I paid for extra insurance but they told me it wouldn’t cover this particular item I’m not paying anymore I will go to court on this one if they push it I believe they are all liars there. They also pulled it up on the camera he said he would but it’ll take you 20 minutes it took him five but you read really could not tell there’s so many different things you can do with the camera and the video playback I have one I have a security at my house so I know and I told him this I know they ripped me off.

This report was posted on Ripoff Report on 05/02/2018 06:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/uhaul-in-scottsdale-az/scottsdale-az-85251/uhaul-in-scottsdale-az-said-i-had-an-accident-with-her-vehicle-when-i-did-not-scottsdale-1441279. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

"They Never Had Me" ???

AUTHOR: Perry Mason - (United States)

POSTED: Wednesday, May 02, 2018

 Did you ever, for one split microsecond think since YOU are the person on the hook for damage, that YOU should have performed a pre-rental inspection so that YOU could point out to them areas of pre-existing damage??? I mean, that would be the COMMON SENSE thing to do since YOU are on the hook! If they would not do the inspection with you or fail to note the pre-existing damage on the contract, then you WALK OUT! What is wrong with you people??? You have absolutely zero defense here! You cannot prove they knew about this damage before you signed the contract!

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