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Report: #734918

Complaint Review: ukrainedate.com - Southport, QLD Internet

  • Submitted:
  • Updated:
  • Reported By: TheRealTruthTeller — St Patrick Other Trinidad and Tobago
  • Author Not Confirmed What's this?
  • Why?
  • ukrainedate.com Level 5, 2502/5 Lawson Street Internet Australia

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I signed up with Ukrainedate.com and noticed that their homepage advertising contained no mixed ethnic advertising which was strange because their homepage advertising on another affiliate site afrointroductions has such

So I contact them and expressed my disapproval about this lack of equality and unfairness.  They replied to me saying that if in the future I decided to send any more emails about this issue it would go unanswered

In other words it would never be answered again.  This is not good customer service at all.  Customer service is about listening to the customer and learning from the customer about how to improve one's services

Apparently this ukraine date is ethnically backward so much so that it will not listen to what a customer has to say about the issue

Hence this is bad customer service and total disregard for the customer and ethnic backwardness, imbalance and inequality and unfairness in its homepage's projected images!

This report was posted on Ripoff Report on 05/30/2011 07:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ukrainedatecom/internet/ukrainedatecom-ukraine-date-poor-customer-service-response-and-ethnically-backward-southp-734918. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
3Author
2Consumer
0Employee/Owner

#5 Author of original report

Employees are Liars: A Paid Deceiver of A Victimizing Site!

AUTHOR: You Are Seen For Who You Are - (USA)

POSTED: Thursday, August 18, 2011

Correction:  The original address of this post should say Austin Texas and the name "You Are Seen For Who You Are"  is the name that is rightfully chosen for this report.  I am the one who also it should be noted who posted this on behalf of my friend who was victimized by the site and I did so with his permission after many years of friendship.  I could not stand seeing him be victimized and ! therefore posted this report!

The Ukraine Date employee is clearly a liar!  Now of course the employee would speak positive things about the company Cupid Media Ltd that employs him and pays his bills by giving him a monthly salary.  Now if you add that in the scenario an employee would not want to lose his job over posting something that is truthful and expose the negative.  Why would they?

This they are correct they have other sites but in the case of this one specifically the report is 100% "dead on the money"

What an absolute disgrace to know a site is so imbalanced and to actually lie about it just to keep a job!  No wonder deception is so deceiving!

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#4 Author of original report

Are you sure you are talking about the same person? Your answer is unacceptable

AUTHOR: You Are Seen For Who You Are - (USA)

POSTED: Tuesday, June 07, 2011

Actually the guy you are referring to is a friend of mines and I posted it on his behalf
He sent me his report by email and I posted it here for all the world to see He tells me that your answer is unacceptable

I happen to agree with him

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#3 Author of original report

Ukraine Date Customer Service Unacceptable Arbitration and Your Words Are Not Believable!

AUTHOR: You Are Exposed - (Canada)

POSTED: Tuesday, June 07, 2011

Are you sure you are speaking to the right person by the way?

Actually I expect an excuse made by Ukraine Date and the issue should have been more clearly defined and it isnt just the one-ethnic homepage alone-Ukraine Date!

You do actually exclude other ethnicities because you refuse on the site to post other ethnic groups on your homepage in terms of their complexions-so tell me why cannot you post other ethnic groups on the home page and I am not talking about mixed race couples!

I am talking about pictures of other ethnic men other than caucasian men on the site-It has nothing to do with testimonial evidence that you have gathered but rather it has to do with the fact that you decide not to put other complexions

Ukraine date is a niche marketing and then again it is NOT one-It is a niche marketing site in terms of specializing as you claim in one geographical area-Ukraine

Although people report receiving notifications from other places other than Ukraine so how can it claim to specialize there when one receives notifications from places other than Ukraine I do not understand!

However it is NOT a niche marketing site because it has other male users on the site from other races I am certain so why cannot their colorations be posted or will you make one believe that by posting one ethnic group you are actually posting all?  Which does not make sense!

By refusing to post other ethnic colorations on your site's homepage you have excluded other ethnic colorations.  So what are you telling me you cannot post men on the home page who are Indian or African or Asian?  Why not them?  Are they not good enough for such?

Oh I guess they will be posted in their other categories of dating sites you have where their race rightfully belongs now isnt it? Not in this one!

Try better than this Ukraine Date-Your words are NOT believable!  But this report cannot come down even if you have said what you have said!

Imagine I am supposed to believe a site that says it is NOT a mail order bride site when a mail order bride site allows access to ladies via money payments especially Ukrainian/Russian ladies and if you all are accepting payments to allow for access to these women then:

Guess What:  YOU all are indeed a Mail Order Bride Site even though YOU All don't claim so and so if the truth is that you ALL are then why should the rest of your words be believable!

But wait you said in your words that you all do receive testimonials from 'Mixed Couples" on the site though less on Ukraine Date than with your other affiliate site afrointroductions and so why NOT post them.  The truth is being exposed I see and your own words give you away-UkraineDate!

Try Again

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#2 Consumer Comment

Well

AUTHOR: mr rik - (USA)

POSTED: Monday, June 06, 2011

there ya go!

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#1 UPDATE Employee

Customer Service UkraineDate.com

AUTHOR: CupidMedia - (Australia)

POSTED: Monday, June 06, 2011

Thank you for your feedback regarding UkraineDate.com.  Cupid Media Pty Ltd operates a network of over 30 dating sites catering to specific niche markets, however, we accept members on each of our sites from all over the world, regardless of ethnicity.  The homepage image on each site reflects the niche market targeted by that site.  Extensive research by our marketing team has shown the image used on UkraineDate.com is the majority. However we are in no way trying to exclude members of other races/ ethnicities.

On each of our homepages, we also include a sample testimonial submitted by our members.  We
have no control over which members choose to submit testimonials to us.  In the case of UkraineDate.com, the majority of the testimonials we have received are unfortunately not from mixed race couples.  We receive many more mixed race testimonials on AfroIntroductions.com, and the sample testimonial therefore reflects this.

As we advised in the course of our seven emails to you, we use many different images in our advertising for each site.  Your feedback regarding UkraineDate.com was passed on to our Marketing Team, as is routine with any feedback regarding our advertising.  However, it is not possible for us to take action on all feedback we receive.  Unfortunately, you continued to email us
regarding this issue.  As we were unable to provide you with any further information, we advised that unfortunately we would not be able to respond to any further emails.  We thank you for your interest in UkraineDate.com, and for your understanding regarding this issue.

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