Complaint Review: Ultimate Electronics Denver - Lone Tree Colorado
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- Author Not Confirmed
- Ultimate Electronics Denver 9657 EAST COUNTY LINE RD Lone Tree, Colorado U.S.A.
- Phone: 303-7540450
- Web:
- Category: Audio & Electronics Shops
Ultimate Electronics Denver ripoff - Cheating with thier Ultimate Performance Warranty Lone Tree Colorado
*UPDATE Employee: And the end result of Girish's problem
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I had purchased a open box camcorder and paid another 50% of the price for there Ultimate Replacement warranty as the sales rep convinced me that they would replace the camcorder with comparable features if anything were to happen to the unit.
Now I have a problem with the camcorder which I had hardly used and even though the warranty says that they will replace the camcorder they are willing to only offer me the store credit for the amount I had paid instead of replacing as per their promise.
The sales guys at the store convince people to buy the expensive warranty and turn deaf ears when there is a real problem.
I spoke to a lot of different people in the store and also made a few telephone calls to the warranty provider and no help from anyone.
Girish
LONE TREE, Colorado
U.S.A.
This report was posted on Ripoff Report on 07/14/2004 02:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ultimate-electronics-denver/lone-tree-colorado-80124/ultimate-electronics-denver-ripoff-cheating-with-thier-ultimate-performance-warranty-lon-98930. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
And the end result of Girish's problem
AUTHOR: Rick - (U.S.A.)
SUBMITTED: Monday, February 07, 2005
the service plan stated that replacements would be provided at the same price as the original product, and at $157.00 for a discontinued and open boxed camcorder it would be difficult to find another at the same price.
BUT Girish did have his camcorder replaced with a BRAND NEW UNIT, his salesperson fought with management on his behalf to honor the plan, when the salesperson offered the original service plan he(the salesperson) thought the plan would be covered with a new unit, unfortunately the plan had just been instituted and was presented incorrectly to Girish, but it was resolved to his satisfaction......
I am the salesperson who resolved the problem.....
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