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Report: #399680

Complaint Review: UltimateCarDeal.com - Ultimate Car Deal - Hollywood Auto Gallery, Inc. - Pompano Beach Florida

  • Submitted:
  • Updated:
  • Reported By: Ft Pierce Florida
  • UltimateCarDeal.com - Ultimate Car Deal - Hollywood Auto Gallery, Inc. 2179 N. Powerline Rd., #2 Pompano Beach, Florida U.S.A.

UltimateCarDeal.com - Ultimate Car Deal - Hollywood Auto Gallery, Inc. Used car company uses "Sign here, initial here" to get a contract for a car that you can't drive first Pompano Beach Florida

*Consumer Comment: Buyer BEWARE!!

*UPDATE Employee: PLEASE READ!!!!!!!!!

Show customers why they should trust your business over your competitors...

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This company uses its web site and its sales style to make customers believe that their primary business is selling wholesale to dealers and exporters, maybe it is. The public is graciously allowed to make an appointment to cherry-pick the cream only 8 days out of every month. Sounds like a great place to buy a used car, eh?

They are so confident in their stock that they don't allow browsers to put the cars in gear, let alone test drive them. They tell you that you can test drive, have a mechanic inspect, etc. within 3 days, but the truth is once you give them a deposit and sign their nasty, nasty contract, the car you didn't drive is yours.

If legal, their contract is ironclad - your only option if you decide the car is not what you want is to forfeit your deposit, 25% or $1,000, whichever is greater. The mechanic inspection / test drive is just something they say to ease your mind into signing the contract. Once signed your deposit is theirs... you don't have to take the car, but the deposit is gone.

Avg dude
Ft Pierce, Florida
U.S.A.

This report was posted on Ripoff Report on 12/09/2008 07:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ultimatecardealcom-ultimate-car-deal-hollywood-auto-gallery-inc/pompano-beach-florida-33069/ultimatecardealcom-ultimate-car-deal-hollywood-auto-gallery-inc-used-car-company-us-399680. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Buyer BEWARE!!

AUTHOR: Jeremy - (U.S.A.)

POSTED: Thursday, March 12, 2009
Well I wouldn't believe much of anything Ultimate car Deals / CashOnlyAuto.Com has to say they completely RIPPED me off with a Land Rover I bought from them. The vechicle needed a complete Transmission overhaul that I had to relpace costing over $4300. Had bad airbags, leaking radiator, brake master cylinder, let me finish the rest in a list.
1)Transmission overhaul
2)Brake master cylinder
3)Bad Radiator
4)Bad battery cables
5)Bad airbags suspension(with missing compressor)
6)Vechicle had been previously involved in a wreck and the bumper had loose pins holding it in place instead of bolts holding it in place.
7)Vechicle alarm did not work nor NONE of the door locks
8)Needed all new hoses and Belt

What a Headache ..


They would not let me have the vechicle inspected and READ THE FINE PRINT in the so called WARRANTY....I learned a HUGE LESSON But It cost me BIG BUYER BEWARE !!!
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#1 UPDATE Employee

PLEASE READ!!!!!!!!!

AUTHOR: Ruben - (U.S.A.)

POSTED: Tuesday, January 06, 2009
I implore anyone who may be reading this posting to visit our website and read the About Us page. UltimateCarDeal.Com is only open to the public 8 days per month, by appointment only. We are VERY up-front about what we offer and what we expect of both parties PRIOR to looking at the vehicles. The owner speaks with everyone when they arrive, explaining how the process works & what to expect. At that time, he also gets very detailed about what the conditions are regarding a deposit. He explains, in no uncertain terms, PLEASE DO NOT leave a deposit if you are unsure weather or not you want to own this vehicle. We don't have sales people and no one will try and sell you anything. We treat you like dealers, and ask that you return that respect by NOT leaving a deposit on a vehicle that you aren't sure about.

We give a 3-Day Inspection Period allowing time for you to have the vehicle inspected by the mechanic of your choice BEFORE YOU COMPLETE ANY PURCHASE to insure that there are no major mechanical defects. Had there been a mechanical problem with the vehicle, no problem, we would have gladly returned his money. However, last Saturday, once we gave Joseph William Schuller III access to our 100 vehicles, along with about 20 other people, he pushed through those people and slammed his driver license down on the hood in order to keep anyone else from getting inside the car. We again went over the conditions of the sale and under what conditions. He agreed to all the terms and again thanked us for the great deal. He set an appointment to have it inspected & take delivery of the car on Tuesday @ 5:30PM per his request.

We held that vehicle from 3 other sales and were upholding our end of the agreement, when Joe called to say that he just didn't want to go through with the deal because his mechanic doesn't like German Cars. He left us a message that says, and I quote, Hi, this is Joe, I left a non-refundable deposit on the Audi A4. I would like to arrange to get a full refund on my non-refundable deposit. Should anyone else out there find that to be unbelievable, PLEASE call us and we would be happy to play the message for you, as it has been saved as one of the most ridiculous messages we've ever heard.

We have been in business since 2001 and have doubled our business every year since due to our incredible repeat customer and referral base. This is the ONLY place in Florida that places a 90-DAY WARRANTY on EVERY vehicle in stock, regardless of year or mileage! We only sell cars we are willing to back-up with said warranty & offer many extension options on those service agreements. These warranties are through licensed, bonded warranty companies and are good anywhere in the US or Canada, serviceable at ANY mechanic in the US or Canada. In addition, these vehicles are sold to the public for the same price we sell to dealers and at about of Kelly Blue Book Value.

BTW, We are talking about an Immaculate Audi A4 Quattro AWD with Flawless Leather, Sunroof, Rich Wood Trim, Premium Factory CD Sound & Alloys, Keyless Entry, Privacy Glass & Much More for just $4,313!!!! (Book Value of $9,430!)

***NOW BACK ON THE MARKET & AVAILABLE Go to our site for big color pictures, miles, options, etc..
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