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Report: #462525

Complaint Review: UMG Buyer's Edge - Hoffman Estates, Illinois Internet

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  • Reported By: Greensboro Maryland
  • Author Confirmed What's this?
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  • UMG Buyer's Edge 1841 Wellington Pl Internet U.S.A.

UMG Buyer's Edge unknown charges, unknown "service" Hoffman Estates Internet

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in June early of 2009 I noticed a charge of $14.95 on my card to a UMG Buy Edge. I immediately called the phone number attached to the charge and asked them exactly what their product is and how they got my name. They said I "ordered" a subscription to their discount service. I told them I most certainly had not and that if there were a service provided or mailed I never received it. The agreed to cancel my "subscription" and refund my money, even giving me a cancelation confirmation number. When the refund didn't happen, I called my bank to dispute the charges. The bank looked into it and they started charging me 3/13/09, a second charge on 4/14/09, a third charge on 5/12/09 and the final one I caught on 6/11/09. This is a total of $59.80 they have taken from me and never provided any service. When the first charge would have been "ordered" I was on vacation an no where near a computer.

What frustrates me the most is when I called them up to ask what in the world they were charging me for, even they couldn't tell me. I am of course concerned that my information was sold to them and have requested a new card from my bank.

Lana
Greensboro, Maryland
U.S.A.

This report was posted on Ripoff Report on 06/18/2009 08:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/umg-buyers-edge/internet/umg-buyers-edge-unknown-charges-unknown-service-hoffman-estates-internet-462525. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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