Uncle Ed's Oil Shoppe After changing my oil, they failed to replace the oil pan cap properly and it fell out, resulting to the destruction of my engine. Kalamazoo Michigan

I had my oil changed at two differnt Uncle Eds Oil Shoppe locations in Kalamazoo, MI over the course of several years; Stadium Drive and Westnedge Avenue. I have the complete history of the services I received at both of these locations.

After the last oil change, at the Stadium Drive location, the oil pan cap fell off and all the oil drained out o my 2006 Jeep Liberty, which resulted in the total destruction of my engine. The cost to replace the enigne was just under $5,000.00.

The district manager, Quintin Kleber came to my apartment parking lot to "investigate". He submitted a report to the insurance company.

My Jeep was towed to the local Jeep dealership. A claims adjuster was assigned to the case. I spoke to him, he indicated that he ususally only does accident investigations, but would go to the dealership to investigate.

I then heard back from Daniel friel from Nationwide Insurance whom represented Uncle Ed's Oil Shoppe. He said they were not responsible for the issue and refused to claim.

Claim # 9121PE1143901118201351

frield@nationwide.com

(717) 657-6644

Loss Location: 3715 Stadium Dr Kalamazoo, MI 49008