Unified Caring Association Perennial Care, Patriot, Americas Trust. Led us to believe this was an option to use for the Obama Care. Told us they would be saving us over $1000. Led us to believe this was a PPO plan and we could see any doctor we wanted to see. When asked about the deductable was told it was a no deductable plan. When asked who the provider was the conversation was led in a direction where we were never told who the carrier was. Mt Shasta California

Dear Karon,

Unified Caring Association (UCA) is dedicated to total client satisfaction and we deeply regret that you do not feel that you received the appropriate service.  Feeling good about what you purchased is our highest priority and we apologize that this has not been achieved.  We strive to exceed expectations with our customers.  As a policy and in practice, the UCA is committed to addressing and resolving all issues.

Perennial Care is a Unified Caring Association membership. Memberships contain various consumer savings benefits including both insurance and non-insurance benefits.  We do everything possible to let you know that the memberships are NOT ACA (Affordable Care Act) compliant.  We do give our members 30 days to look over their memberships and if not satisfied you can cancel and receive a full refund. UCA memberships are sold by independent licensed agents. Often, these agents sell other products in addition to the UCA association membership. This appears to be your case.  We are sorry that you had a difficult time canceling the additional plans that you purchased but we can only cancel and refund the items that were charged by our company.  Because we cannot be sure which agent is involved, we cannot address this issue with them. If you can contact us, we can speak with the agent. Members should be able to discontinue and cancel the additional products with ease.

Once again, we are disappointed that you were not content with the membership benefits that you purchased. If we can assist you in any way please contact customer service at (855)556-5053. 

Regina Schreiner

Compliance and Customer Coordinator

I'd file my own report but essentially it'd be copying and pasting this one. 

The company that called was Health Solutions One operating [they said] out of Boca Raton, Florida. The only reason I spoke t them was that upon calling they said, "You recently indicated you were interested in learning more about your health care plan" and I had been doing just that. 

In hindsight I think that around this time of year [just before the deadline to be enrolled in the Affordable Care Act] that such a statement might apply to many people.

I was fooled into assuming it was related to my submission of information through healthcare.gov and when providing my info they quoted me with a bit less of a rate. I paid the initial premium and only when I received my welcome email did it include a lot of fine print and I realized I was scammed.

I was specifically told it was an insurance plan and that I could still see my current doctors [Kaiser] and that it was a zero-deductable, low rate, full covereage insurance plan. It was not.

I was able to have a fraud report filed with my bank and the funds were recovered and I feel bad for the people that learn about this only after they go and try to use it.