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Report: #820217

Complaint Review: Unified Window Systems Inc - Hempstead Village New York

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  • Updated:
  • Reported By: FDNYlongbeach — Long Beach New York United States of America
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  • Unified Window Systems Inc 299 Peninsula Blvd Hempstead Village, New York United States of America

Unified Window Systems Inc Didn't caulk a window and created a leak inside my home and refused to fix the damage Hempstead Village, New York

*Author of original report: Unified Windows Hempstead NY

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I contracted with Unified in the summer of 2011 and they did a beautiful job. I paid them 23,000 dollars. On November 21st a very bad rain occurred and the wind blew the rain toward the east side of my house. I had a sudden leak in my kitchen wall and dripping from recessed lighting. I called Unified the next morning. They sent the subcontractor out after 10days and he caulked a second floor window that he reports wasn't caulked. When I inquired about the inside damage Unified told me it was in the contract and it was my problem.  I can not believe that I could pay a company $23,000 dollars to replace all my windows and siding and end up with a leak. I can't believe they do not want to make this situation right .I have no idea why this company does not stand up for its quality of work and instead make a dissatisfied customer. Up till November 21st I was telling anyone who asked how wonderful Unified was and recommended them, now I can only say I wouldn't use them again.

This Long Island based company should have apologized and sent someone over to see the damge and fix it.  Beware the writing on the back of the contract has wording indicating that they are not responsible for any damage that occurs inside the house. I am not sure that is legal and will be contacting the Attorney General and the Better Business Bureau.  Why would this compnay not do the right thing? There poor installation created a leak in my home and they tell me to contact my homeowner's insurance. I have never made a claim againest my homeowner's and I won't now. Unified is responsible for my damaged wall and ceiling.

This report was posted on Ripoff Report on 01/09/2012 04:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/unified-window-systems-inc/hempstead-village-new-york-11550/unified-window-systems-inc-didnt-caulk-a-window-and-created-a-leak-inside-my-home-and-re-820217. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Unified Windows Hempstead NY

AUTHOR: FDNYlongbeach - (United States of America)

POSTED: Friday, January 27, 2012

This is an update.  Two more rains have resulted in two more leaks.  The unified Window company does poor quality work and does not take the steps necessary to fix their mistakes. They have sent an assistant manager who looked and said many of my windows were not properly flashed by their worker. They keep telling that worker to come back and he keeps applying unsightly caulk. They need to reflash the windows. This company took $23,000 dollars and now my house leaks. The worst thing as this company will not take the steps they need to stop my house from leaking nor will they commit to compensating me for the interior damage these 3 leaks to date have caused. I now have had leaks in my kitchen three times and my bathroom and upstairs twice. It seems whenever a wind driven rain comes it is getting behind the siding and leaking into my house!  I will fight them till they make it right but you should save yourself this grief. Use another company. I wish they would have stood behind their work!  This si going on since 11/22/11.

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