Report: #731996

Complaint Review: United Home Relief

  • Submitted: Sun, May 22, 2011
  • Updated: Sun, May 22, 2011
  • Reported By: vita — tamarac Florida United States of America
  • United Home Relief
    20 gilbert ave
    United States of America

United Home Relief jim and alicia mcinerney United home relief/ mortgage consultants, dean mastrangelo Public attorney, Internet

*REBUTTAL Individual responds: Attorney did not handle loan modifications

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United home relief, signed up with jim and alicia in late '08. Jim promise me that he WOULD modify my loan and that he swore it would take no more than 8 mons. he then set up a price for me. 2500.00 and said i cud pay 500 a month. some times i gave him 400. every 2 weeks he was on the phone with me bad mouthing all the clients that didnt pay but was happy that i always sent him a bank check every month. he gave me his ups account number and said i didnt have to pay for it to be sent overnight.(i shud have known then).

all the while i thought he was tking care of my loan, i was served with papers by a sherrifs office. he just kept telling me that no one is gonna take my house. all the while i was being called by my bank. Jim kept telling me that he was working on it and i wud call loss mitigation and there were no calls by United home relief. after i paid all my money, they sent me to Dean Mastrangelo a public attorney. Dean almost never answered his phone calls and when he did, he had no recolection about my file. they asked me for proof of payments and since i paid alot in money orders, i only have proof of paying 1800.00.

i am going to contact States Attorneys office to have them put in jail. i hope no one else falls for their smooth talking bullsh*t. not to mention how he flirted with me on the phone. his wife shud only know!

This report was posted on Ripoff Report on 05/22/2011 04:38 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Individual responds

Attorney did not handle loan modifications

AUTHOR: Dean Mastrangelo - (United States of America)

My name is Dean Mastrangelo.  I am an attorney.  I was assisting this company with their efforts to collect debts from clients that were delinquent in payment.  I did not handle any of their modifications.  After talking with several of their clients, I decided to discontinue debt collection activities.  However, they continued to give their clients my phone number for weeks after I discontinued working with them.  Many of these people were told that I was handling their modification.  However, this was untrue. I never collected a single dollar in fees from any of their clients nor was I ever retained for the purpose of handling loan modifications.

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