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Report: #162984

Complaint Review: United Parcel Service - Indianapolis Indiana

  • Submitted:
  • Updated:
  • Reported By: indianapolis Indiana
  • United Parcel Service ups.com Indianapolis, Indiana U.S.A.

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United Parcel Service claims to be protecting all of us hapless souls from the evils of the worlds by requiring social security number and drivers license number to mail any packages. They claim to be super endowed with powers to protect all of this very sensitive private information when no other company on Earth can claim the data is 100% safe. Know that Congress forced banks to disclose theft of customer information the Big Brown UPS thinks they can build a super database of social security numbers on anyone that ships with them. UPS is saying this apart of government regulations that is "forcing" them to require this data. They of course can not produce the law.

Just another way for UPS to sell customer information to increase identity theft. UPS promises data is safe from abuse by their employees. This from a company that employees were stealing firearms sent in shipments. Of course we will have to pay more for the cost UPS will incurr to safeguard our social security numbers. Plus of course we will pay again when our credit information is stolen. A lie by a major corporation. Where is the federal district attorney ready to indict the CEO of UPS for this scam.

When the government cracks down on businesses tracking personal information UPS steps up to bat to take over as the point of collection for packages and identity. UPS needs to spend its time getting shipments to arrive undamaged. If there is such concern then inspect the package contents before accepting them to ship. Of course UPS doesn't want to do that, it might risk you walking away and paying them not a cent. UPS The Big Brown Crapper, We Can Ship your breakables to arrive in pieces & Steal Your Identity All At Once! What a bargain of a rip off!

Nl
indianapolis, Indiana
U.S.A.

This report was posted on Ripoff Report on 11/02/2005 09:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/united-parcel-service/indianapolis-indiana/united-parcel-service-ripoff-ups-requires-social-security-numbers-to-mail-packages-indiana-162984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
13Consumer
0Employee/Owner

#13

Hasn't this adolescent whiner matured after almost 4 years??

AUTHOR: MBE Owner - (U.S.A.)

POSTED: Thursday, August 13, 2009

UPS never made the claim this poster babbles. UPS also does NOT require personal I.D. for shipping - domestically. UPS neither is building databases of personal information nor is selling that information to anyone. There is no shipping corporation that requires different information or has incidences that are not found within another shipping corporation. Statistics and protocol are easily available online, but is something this whiner refuses or is incapable of learning. This absurd rambling is from a paranoid ignoramus with an insecurity issue.

The complainer never gave a single detail about the shipment. Personal I.D., including but not limited to S.S.# and Tax I.D. # numbers are essential for international shipments. This information is required by all carriers such as UPS, FEDEX, USPS, DHL, etc, etc for customs use at the country of destination. To suggest that this information is not necessary for import verification and taxation is ludicrous, then top actually suggest this information is only gathered for exploitation is sheer ignorance.

At our business, we ship via all carriers. How any person would not realize that they are only making a fool of themselves by spewing adolescent grammar while trying to suggest their accusations are unique to one shipping carrier is incredible. For instance, any package damaged that met industry packaging guidelines will have an approved claim. Likewise, any damage subject to inadequate packaging is obviously prone to damage when in transit by ANY shipping carrier. For anyone to not understand that simple logic, they should visit all shipping hubs of all corporations to see how the operation is similar and the same sort of human being work at each. Rather than elaborating with implicit details of their reasoning, some peculiar personalities such as the poster of this complaint, are only capable of gradeschool trailertrash type comments as, "The Big Brown Crapper", though the requirements and results would be the same with any shipping carrier.

A person shipping a package needs to be advised of the mandatory information for the shipment to pass through customs. Without the information that this complainer is having a tizzy over, the shipment likely will be delayed. The delay is NOT by companies like UPS, FEDEX, or the archaic postal service, but due to customs requirements within the country to which it is being shipped. Without that information, some countries will refuse, or worse yet, confiscate the shipment altogether.

No carrier, none, is liable for or can alter the decisions made by customs in another country. It would be almost comical to see a person like this complainer, whom refused to leave the mandatory information, spew the same mentality when their package is delayed three weeks and significant duties are placed on it. This complainer would surely blame the shipping company she happened to use for the issue, instead of realizing the problem originated with his/her own personality and subsequent decisions.

Considering this poster has apparantly learned nothing in four years and actually still monitors the complaint with pride, it may be advisable for him/her to seek psychological help in an attempt to discover the root of her antagonism - which has stunted maturity, is the primary source of problems, and obviously stems far beyond this complaint dribble.  

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#12 Consumer Comment

law?

AUTHOR: Sgtjoebear - (U.S.A.)

POSTED: Monday, August 03, 2009
how is this required by law? when i can ship with the post office priority mail with no ID what so ever.
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#11 UPDATE Employee

untrue personal information

AUTHOR: Wr Goodhue - (U.S.A.)

POSTED: Sunday, August 02, 2009
i have been with ups 23 years we never ask for personal information like license or social security numbers we dont even use those numbers on our diad anymore ups takes every means to protect our employees and customers if some one ask for this information contact upsin atlanta ask for lost prevention or security
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#10 Author of original report

UPS Link To Required ID

AUTHOR: Nl - (U.S.A.)

POSTED: Saturday, November 05, 2005
UPS requiring ID to ship is a brand new policy of theirs so those of you that haven't not gone to a UPS counter in last few weeks to ship can't rely on your past knowledge of the process.

The link to UPS to see their announcement on NEW ID requirements is http://www.ups.com/content/us/en/shipping/index.html

UPS Says "Government ID Required To Ship" You must think here as to what constitutes Government ID and how UPS is logging this informtion into their computer. UPS is logging your drivers license #, date of birth, etc from drivers licenses. Go to the counters of UPS for yourself today to ship to discover what this policy really is all about. In response from UPS they suggest this is a government regulation. Not so, in an era where the government is restricting rights to personal information UPS is taking it upon themselves to overstep the line. Who here believes UPS will not sell your drivers license info, run secret credit reports and all the rest of the fun things companies do with private information? We ship with our dog's name as the sender with UPS only. Ever since we started doing this our dog has received junk mail for everything under the sun. What is going to stop someone from using a fake drivers license to ship under your name? Read more on the protests against UPS ID policies on other sites.

This is email reponse from UPS David Fitzgerald
UPS Supervisory Support Email Reference Number: NT20051101_0000019227

Thank you for your e-mail. I understand your concerns regarding our new identification procedures at our Customer Centers. UPS continually reviews measures to ensure the safety and security of UPS people and customers. Therefore, we are taking additional steps to ensure the security of our customer's packages by appropriately capturing additional
information on all shipments. These measures will also increase the overall security of the UPS system.

Please be assured that your information is treated with the utmost security, and we will not share it with anyone for marketing, sales or other non-essential business purposes. We retain information about customers as necessary for business purposes and as required by government regulation. For example, we retain information about packages, including names and addresses, so that we can provide proof of delivery information
and to process claim requests. You can obtain more information about our privacy policy on our Website,at the following link:

http://www.ups.com/content/us/en/privacy.html

Please contact us if you need any additional assistance.

David Fitzgerald
UPS Supervisory Support
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#9 Consumer Comment

where did you find that info?

AUTHOR: Teri - (U.S.A.)

POSTED: Friday, November 04, 2005
NI,
I did a search on the ups website and didn't find any information about needing identification to mail packages, only to pickup. Do you have any other info that would help me find it?
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#8 Consumer Comment

more detail

AUTHOR: Debra - (U.S.A.)

POSTED: Friday, November 04, 2005
I just left the ups web site and can't find any request for id or SS #
after getting to the home page where are you going after that.
I don't think it's legal to ask for your SS #
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#7 Consumer Suggestion

request for clarification

AUTHOR: Alma - (U.S.A.)

POSTED: Friday, November 04, 2005
I do NOT question the info, but can you tell me WHERE you read this on the UPS site? I only found this:

Government-Issued ID Required
A government-issued photo ID is required in order to ship or pickup a package at a UPS Customer Center.

(To pick up a package we always needed an ID.)

There is no way I would give my SS #.
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#6 Author of original report

UPS Requires ID Is On Their Web Site

AUTHOR: Nl - (U.S.A.)

POSTED: Friday, November 04, 2005
United Parcel Service added a new policy about Oct 24th 2005 that requires ALL persons who mail packages to produce government ID including drivers license and social security card. This policy is POSTED on their web site at www.ups.com

I no longer ship with UPS.
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#5 Consumer Comment

question

AUTHOR: Debra - (U.S.A.)

POSTED: Thursday, November 03, 2005
I have been using UPS to ship for years and have never been asked for any kind of ID at all unless paying with a check.
Where do you go to ship your items?
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#4 Consumer Comment

Thanx..

AUTHOR: D - (U.S.A.)

POSTED: Wednesday, November 02, 2005
Now, are you taking your business to Federal Express, or are you going to keep using UPS?
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#3 Consumer Comment

Thanx..

AUTHOR: D - (U.S.A.)

POSTED: Wednesday, November 02, 2005
Now, are you taking your business to Federal Express, or are you going to keep using UPS?
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#2 Consumer Comment

Thanx..

AUTHOR: D - (U.S.A.)

POSTED: Wednesday, November 02, 2005
Now, are you taking your business to Federal Express, or are you going to keep using UPS?
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#1 Consumer Comment

Thanx..

AUTHOR: D - (U.S.A.)

POSTED: Wednesday, November 02, 2005
Now, are you taking your business to Federal Express, or are you going to keep using UPS?
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