Complaint Review: UNITED SHIPPING SOLUTIONS / MIKE JONES, LLC - Virginia Beach Virginia
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- Author Confirmed
- UNITED SHIPPING SOLUTIONS / MIKE JONES, LLC 5114 Greenwich Rd Virginia Beach, Virginia U.S.A.
- Phone:
- Web:
- Category: Shipping Companies
UNITED SHIPPING SOLUTIONS, MIKE JONES, LLC, ripoffs consistently loose and deliver late, consistently overcharge on weight, loaded "other" charges, subcontract out to UPS and US Mail Service Virginia Beach Virginia
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United Shipping Solutions is a broker for DHL. They (one or the other) consistently change the weight of packages by as much as 80 lbs., loose packages, most packages are delivered late and many are damaged. Every Package gets added "Other" charges of between 7.50 and 30.00 dollars. If you send a package that should weigh $15.00 you can expect to be billed an average of $50.00. They say it takes 30 days to process claims, however, I have never even received a response from their claims department. I've been waiting over 180 days. They often times subcontract the deliveries to UPS and US Postal Service. I don't have any customers that would allow DHL deliveries a second time.
Apparently, you must go through a broker to set up an account with DHL so they have someone to shelter them from the people they are scamming. This broker stands behind their scams 100%.
Debbie
Richmond, Virginia
U.S.A.
This report was posted on Ripoff Report on 11/22/2005 05:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/united-shipping-solutions-mike-jones-llc/virginia-beach-virginia-23462/united-shipping-solutions-mike-jones-llc-ripoffs-consistently-loose-and-deliver-late-c-165592. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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