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Ripoff Report | United States Review - Charlottesville, Virginia
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Report: #1434493

Complaint Review: United States Post Office - Charlottesville Virginia

  • Submitted:
  • Updated:
  • Reported By: Rey — other United States
  • Author Confirmed What's this?
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  • United States Post Office Charlottesville, Virginia United States

United States Post Office USPS Asked for damage claim on line claim and had no function to submit the claim Charlottesville Virginia

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The PO asked that mailers file an insured damage claim on line. There is a claim form at the USPS.com web site. The form is thorough and takes several minutes to fill out. Afterwards the user is told to SAVE the form. It is saved.

We are told that the claim will expire if not submitted within 3 days. There is no SUBMIT button anywhere. It cannot be submitted.

When USPS Technical Support is told of this, we receive a boilerplate response ignoring the issue. On follow-up to tech support, they tell us how to obtain a claim form (Form 1000) by telephone. They ignore the issue of no SUBMIT function.

This report was posted on Ripoff Report on 03/15/2018 12:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/united-states-post-office/charlottesville-virginia-22906/united-states-post-office-usps-asked-for-damage-claim-on-line-claim-and-had-no-function-t-1434493. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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