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Report: #1141440

Complaint Review: Change of address - Dayton Ohio

  • Submitted:
  • Updated:
  • Reported By: Jeffrey — Denver Colorado
  • Author Not Confirmed What's this?
  • Why?
  • Change of address Dayton, Ohio USA

Change of Address I needed to change my address and assumed this was the United states post office. Of coarse after being charged over $ 39 for the service in my account did I realize it was not the united states post office. Looking close today I see in smaller print they provide that information but it is not obvious to someone just trying to change an address. Dayton Ohio

*Consumer Comment: Here's what is prominently located on their home page...

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I went on line intending to change my address for $1 through the us postal service and the first site I found appeared to fit the bill.  I didn't know until today that they were not the US postal service and cost over $39.  Today I looked at the site again and in smaller print they do disclose that they are not the postal service but it was not obvious enough for me and I see others have fallen for the same trap.  Many folks trying to change their address would not think they were not in the us postal service and would not think to read any small print.  It's bait for sure.

 What makes the baiting more effective is that they use the same colors as the US Postal site.  Sure they probably are legal with the small print disclaimer but if they were upright they would use different colors and be much more obvious.

Account: Free Checking - xxxxxx1394
Description: ADDRESS CHANGE SERVICEDAYTON  
Amount: $-39.50
Status: In Progress
Transaction: Debit 
   
Date Cleared: April 23, 2014
Date Initiated: April 23, 2014

 

 

I used a debit card for my transaction.

This report was posted on Ripoff Report on 04/24/2014 01:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/change-of-address/dayton-ohio/change-of-address-i-needed-to-change-my-address-and-assumed-this-was-the-united-states-po-1141440. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Here's what is prominently located on their home page...

AUTHOR: Ken - ()

POSTED: Thursday, April 24, 2014

It's right in the middle of their home page and not fine print or Greyed out. It would be hard to miss it..What again was the Ripoff?  Exaggerate much? 



 

Change of address is a private business entity that facilitates the change of address process for its users and is not affiliated with the US Postal Service™ (USPS®). The fee for this Change of Address service is to cover the postage, handling, additional services not available through the post office and processing fees charged by the US Postal Service™. If you just wish to file with the US Postal Service™ and not receive our additional benefits, you may do so by visiting the USPS.com® website. There is a processing fee charged by the USPS® for submitting an online change of address request that must be paid with a valid debit or credit card.
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