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Report: #1352047

Complaint Review: LA Fitness Pro Results - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Melinda — Inglewood California USA
  • Author Confirmed What's this?
  • Why?
  • LA Fitness Pro Results Nationwide USA

LA Fitness Pro Results I was told the PT contract cannot be cancelled because of lost of employment but can be cancelled if I can show proof of change of address and pay $100. I told them due to unexpected circumstances my job ended on 1/13/17 and I will relocate to NC to stay with daughter and family. Irvine, CA Nationwide

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 I would like to report LA Fitness for refusing to honor lost of employment as a reason to cancel the PT contract. I was told I am still expected to pay the monthly fees even if I don't have a job. I also told them I have to move to NC to live with daughter due to circumstances. I was told to show official proof of address change ( I have the documentation) and have to pay $ 100 cancellation or pay 50% of the remainder of the contract. I reminded them that my employment ended. I was told that is not a reason to cancel the contract. Also from the very beginning when I joined the club in September 2016, I was told I can cancel the contract anytime. I was told I can pay in the club but then later was told the payment has to be automatically deducted from my account every month and that's the only way I can keep my membership. It was during the third week of membership before a PT worked with me. I paid for an hour a week training broken into 2 sessions a week. After only having 3-4 sessions for the first &second month, I was told I don't have anymore sessions left. If I allowed them, they could have gotten away with it but I stood my grounds.

This report was posted on Ripoff Report on 01/25/2017 08:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/la-fitness-pro-results/nationwide/la-fitness-pro-results-i-was-told-the-pt-contract-cannot-be-cancelled-because-of-lost-of-1352047. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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