Complaint Review: Universal Funds - middletown Connecticut
- Universal Funds 360 Main Street Ste 2A middletown, Connecticut United States of America
- Phone: 860. 343. 0826 x105
- Web:
- Category: Credit Card Processing (ACH) Companies
Universal Funds Poor Costumer Service,Hidden Fees and uneducated slimly representatives and Manager middletown, Connecticut
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Beware- I am a Small business owner that attempted to get better rates through this company for my credit card machine only to be called everyday five times a day to get my information. When I was unsure about giving them my social security number and bank info-Nicole the rep said it was only for verification of my identity. I went ahead and sent the information and signed the application that I was told by their own rep was only for the purpose of verification and I was subsequently denied the loan and I had to literally call everyday for five days for them to even call and tell me that.The whole company handles themselves like highschoolers.... Its just soo distressing knowning a company like this has your information and their business poise is the worst I have ever encountered.They took my bank information after I called and finally spoke to Mr. Ross the manager who informed me that my loan was denied and they couldn't help me, and attempted to take 275 out of my bank for a processing fee!!! The crazy part was I had to call and talk to Mr. Ross about his poor sevice and costumer service to which he said he needed to have a company meeting and profusely apologized for the inconvenience as soon as he hung up with me- he went directly to his accounting dept. and tried to take the money out. Thankfully the bank stopped it. When I complained he treated me horribly and told me to take him to court. Look out people!!!!!!!! This comapny is the worst.
This report was posted on Ripoff Report on 10/29/2010 05:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/universal-funds/middletown-connecticut-06457/universal-funds-poor-costumer-servicehidden-fees-and-uneducated-slimly-representatives-a-656696. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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