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Report: #381281

Complaint Review: Universal Mortgage & Finance - Edgewater Maryland

  • Submitted:
  • Updated:
  • Reported By: Bowie Maryland
  • Author Confirmed What's this?
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  • Universal Mortgage & Finance 3158 Braverton Street Edgewater, Maryland U.S.A.

Universal Mortgage & Finance Illegal Closing costs, Highest rates, Bait and Switch, They even commit MORTGAGE FRAUD!! This company is the reason I am in FORECLOSURE! Edgewater Maryland

*UPDATE Employee: Universal Mortgage's Search for Mark Rhoades

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At the start of the process everything was great. They even knew the appraised value of my home before the appraiser came out. I should have known something was fishy when I wrote a personal check to the loan officer for my home appraisal. Three days went by and no call from the appraiser. I called in and spoke to kevin Kreider(Branch Manager) and he told me the appraiser had already completed the inspection of my home. After asking for a copy of the appraisal they ignored my phone calls and e-mails.

I was promised a very low rate and by the time I closed I was informed by another manager(Tom Mills) that my rate lock had expired. By the time I closed my closing costs almost doubled and my rate went through the roof. This company is bad news so WATCH OUT!!!

This company is one of a kind. From signing my name on documents to making fraudulent W2's so I qualify. They do it all they even make fake appraisals. I closed on a Sunday and was told by the title company to date for Friday's date. At the time I did not know this was illegal. This company is under investigation by the FBI so WATCH OUT!!

I AM IN FORECLOSURE BECAUSE OF THIS COMPANY!!!!!!!

Mark r
Bowie, Maryland
U.S.A.

This report was posted on Ripoff Report on 10/14/2008 08:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/universal-mortgage-finance/edgewater-maryland-21037/universal-mortgage-finance-illegal-closing-costs-highest-rates-bait-and-switch-they-e-381281. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Universal Mortgage's Search for Mark Rhoades

AUTHOR: Stephen F. Sullivan - (U.S.A.)

POSTED: Friday, October 24, 2008

Universal Mortgage's Search for Mark Rhoades
Because Universal Mortgage & Finance has never received an application from or funded a loan for a Mark Rhoades, who claims to be in foreclosure in Bowie, Maryland, we decided to search for the phantom Mr. Rhoades. Here's what we found:
1. According to the Maryland Judiciary Case Search, a free search engine at http://casesearch.courts.state.md.us/inquiry/inquiry-index.jsp, there is no active foreclosure proceeding against anyone named Mark Rhoades in Bowie or anywhere else in Maryland.
2. We thought that interesting and searched for Mark Rhoades on www.whitepages.com and, while we found 26 listings for Mark Rhoades, not a single one resides in Bowie, Maryland or anywhere near Bowie.
Mr. Rhoades, we believe, is a fictitious person, invented by a disgruntled and dishonest former employee to harm our business and our reputation. Mr. Rhoades knows where Universal Mortgage is located but we cannot seem to locate him.
Fair is still fair in America, even though internet sites like this one provide an anonymous means for a coward to fabricate and spread damaging accusations against a reputable firm, which is left to shadow box in defense of its hard earned reputation. We invite Mr. Rhoades to contact Universal Mortgage directly or, at minimum, to stand up and disclose his true identity. We are convinced that neither will happen. We will not hear from Mr. Rhoades because he doesn't exist and we will not learn his true identity because cowards don't operate out in the open.
Let's see who is right.
Stephen F. Sullivan, Director of Human Resources Universal Mortgage & Finance, Inc.,
3158 Braverton Street, Suite 204,
Edgewater, Maryland 21037
October 24, 2008

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