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Report: #1163148

Complaint Review: Universal Premium Fleet Card - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Consummers have Rights — Florida
  • Author Not Confirmed What's this?
  • Why?
  • Universal Premium Fleet Card Nationwide USA

Universal Premium Fleet Card FleetCor Security Violation!!!!! Charlotte NC

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I have had a Corporate Account for 2 years with Universal Premium.  We sold one of our companies and the new owner contacted them by phone with intent to open a new account and continue with the existing cards. 

Universal Premium added this person as THE authorized contact on my account and removed me entirely.  I was never contacted by phone or in writing to authorize anyone on my account.  At this time, new cards have been issued on my corporate account in my Corporate name; not the company that I sold, my name was removed from it, and I still hold the financial responsibility of the account.

I have spoken with three associates at Universal Premium today and spent more than an hour total of my day on hold to do so.  I was advised that I needed file a fraud report against the new owner of my former company.  He committed no fraud.  He has e-mails from them with his corporation name and contact information to set up his own new account. 

I am currently locked out of my account on line and financially responsible for a company I no longer own and concerned I am going to lose a large credit I had on my account prior to this happening.  I'm concerned this is going to cost me huge financially.  We're a mid size company with a fleet of 6 vehicles that all do about 100 miles a day. 

I am certain beyond a shadow of a doubt this is a violation of the Patriot Act.  My account has been compromised by the company that is supposed to protect it/me.

This report was posted on Ripoff Report on 07/18/2014 11:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/universal-premium-fleet-card/nationwide/universal-premium-fleet-card-fleetcor-security-violation-charlotte-nc-1163148. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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