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Report: #1193994

Complaint Review: Universal Stubs - Internet

  • Submitted:
  • Updated:
  • Reported By: Walter — Los Gatos California
  • Author Not Confirmed What's this?
  • Why?
  • Universal Stubs Internet USA

Universal Stubs http://www.universalstubs.com/ Ticket Brokers Scammers Los Angeles California Internet

*Author of original report: UNIVERSAL STUBS SCAM

*REBUTTAL Owner of company: Impossible

*Author of original report: dihonest owner

*REBUTTAL Owner of company: Claim

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Had a real bad experience with universal stubs… Bought WAY overpriced tickets compared to other ticket resale sites and then got to the game and we were denied at the door.  To start the whole process, I did not even get the tickets that I ordered through their website… turns out that had to “UPGRADE?” me.   Yeah, nice upgrade already, missed the game due to these guys and their pseudo –customer service (who are obviously) outsourced could care less.    Did some research here and the whole company is a sham.  They don’t have most of the tickets they sell… They mark their tickets higher than other sites such as stub hub, ebay, ticket network; etc and then when you overpay them for tickets…then they go to those sites and buy them so they make a profit regardless.    They do nothing except over charge you for tickets you could have just bought on another web site for cheaper.   This is the definition of a sham or scam pretty much.   You have no idea if your tickets are coming from some scammer on craigslist or ebay. 

I am not alone here… here is some of the feedback they have gotten on ebay:  

http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=universal--stubs&iid=-1&de=off&items=25&which=negative&interval=365&_trkparms=negative_365

 

Quote:  “vr rec'd tix or reply. Called their Customer Service from their site and she was clueless.”

 

Quote: “Horrible transaction. Sold me tickets that had already been sold to someone else”

 

Quote:” HORRIFIC! CANCELLED MY ORDER A WEEK AFTER IT WAS GIVEN AS A PRESENT! THANKS!!”

 

Quote: “SCAM”

This report was posted on Ripoff Report on 12/08/2014 06:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/universal-stubs/internet/universal-stubs-httpwwwuniversalstubscom-ticket-brokers-scammers-los-angeles-califo-1193994. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
0Consumer
2Employee/Owner

#4 Author of original report

UNIVERSAL STUBS SCAM

AUTHOR: Walter - ()

POSTED: Wednesday, December 24, 2014

Yeah...nice professional response here from the owner.  Shows you this company is being run by a couple of wanna be college kids who just want to scam you out of your hard earned money.  79 rip off reports for stubhhub is nothing since they sell probaby 7,900 tickets a day... UNIVERAL STUBS is a scam!  At least with stubhub, I am backed by their customer guarantee... With Universal Stubs, you are buying tickets from a fake scam company who will just rip you off and could care less if your tickets work at the gate

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#3 REBUTTAL Owner of company

Impossible

AUTHOR: Universal - ()

POSTED: Wednesday, December 24, 2014

Try stubhub right? They only have 79 ripoff reports when they are a 100% legit. It is people like you who have no life and start posting non-sense to try and trip up other people.  I guess when you will need stanley cup/finals tickets you won't be attending as they are sold out and you will have to go through a broker which are "scammers". 

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#2 Author of original report

dihonest owner

AUTHOR: Walter - ()

POSTED: Thursday, December 11, 2014

The owner of this company is coming on here and uttelry lying... he does not even know who I am and is staing I got upgraded, refunded, blah blah blah.... If the owner is dishonest to post this on ripoff report, then you REALLY know who your dealing with... Use other sites like stubhub; not these scammers

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#1 REBUTTAL Owner of company

Claim

AUTHOR: Yoel - ()

POSTED: Wednesday, December 10, 2014

Concerning this "issue" off a ripoff report, this is way outdone. Universal Stubs has been a ticket brokering agency for over 2 years. Same way ticketnetwork, stubhub, vividseats, ticket exchange, seatgeek all sell tickets over face value due to demand, so do we. At no reason whatsoever are we scamming and ripping people off. It is clearly written in our policy which is displayed throughout our website that tickets may be listed for sale over face value. Concerning this customer specifically, he does indeed have a claim that he attended an event with tickets which were bought from us that were invalid. Due to the ticket world these days, most tickets are indeed electronic/pdf. There is no saint or angel that can make sure all thousands of tickets sold annualy will make it through the gate due to double sale or miss-printed tickets. It so happens in this case that the customer did get rejected and gave us a call. We issued a full refund on the spot as well as an upgrade to lower level center seating. Customer orginally bought upstair seats. In all fareness we did have a mess up just like 99.99% of businesses do. We tried as best as we can to make up for it, customer decided to go on rage and even take it to the next level by filing a claim here at ripoff report. On our behalf, please remove this claim. Any documentation or proof of full refund can be provided. We are not whatsoever scam artists and ripp off people, we are just trying to run a ticket brokering company just like many are.

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