universalvacuums.com I placed an order that was never received Silver Spring Maryland

 I placed an order on 5/31/13 that I never received. They charged my credit card immediately & sent an email that stated my order status as will ship in 24 hours & that status has not changed & today's date is 6/29/13. I have called several times & left messages as well as several online contac messages with no response. I did get a real person that stated it was shipped on 6/3/13 but they had postage meter issues & if I didn't recieve it the next day to call & they would reship. I called the next day & had to leave a message & of course no return phone call. I waited a few days & called back & talked to someone & they said they would ship out the next day & that was 6/18/13. Still have not received it yet. I called again & left a message & have sent several online contact forms to them with no response. I turned it over to my credit card company to resolve for me. It's ridiculous & I would advise anyone do not order from these folks. They are a scam & you will not receive what you pay for.