Complaint Review: University Of Phoenix Online - Phoenix Arizona
- University Of Phoenix Online 3157 E. Elwood Street Phoenix, Arizona U.S.A.
- Phone: 602-387-9598
- Category: Colleges and Universities
University Of Phoenix Online BE AWARE: The University of Phoenix charged me $1,233 for leaving the PHD program Phoenix Arizona
*Consumer Comment: Financial aid The Pros and Cons
*Consumer Suggestion: No personal loans
*Consumer Comment: Response to Doctoral Student from Rick
*Consumer Suggestion: Doctoral Student
*Consumer Comment: University of Phoenix needs to fess up - Response to Rick from Connecticut
*Consumer Comment: Emergency leave verses time between classes.
Erik Estrada explained that the course I received a "W" in would be credited. All of a sudden, I decide to not to return and I have to pay this money.
First if I was credited for the withdrawal and because I was not returning, where did credit go?
Second, the remaining balance on my student loan account was $3,700 (Email from Erik) which was sent back to the lender. Why didn't I get my money from Phoenix?
Third, Erik sent the loan back to the lender, why did he not subtract the money (I suppose to owe) from my student loan?
Fourth, I have searched the University of Phoenix website and did not see this policy. I was able to find information on the Temporary Leave Policy which states, "Any student who finds it necessary to interrupt his/her attendance by taking a temporary leave of absence should contact his/her University of Phoenix campus representative. For students receiving federal financial aid, a change in enrollment, can result in a cancellation or reductions of financial aid funds. Students should discuss any scheduling needs or concerns with their University of Phoenix campus representative."
I complied with the policy and decided after the 29 days, I was not ready to return. I have found another university I would like to attend and my transcripts are needed. The University of Phoenix will not release them because they said I owe $1,233 but no one has given me and answer as to why I have to pay. And I'm unable to locate the policy. Why do I have to pay for that (Be punished)?
Clemmons, North Carolina
This report was posted on Ripoff Report on 05/06/2009 10:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/university-of-phoenix-online/phoenix-arizona-85034-7209/university-of-phoenix-online-be-aware-the-university-of-phoenix-charged-me-1233-for-le-449226. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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