Univision's Prepaid MasterCard RiskManagementServices@FISGolbal.com Tax Refund Deposited, Account Suspended, Sent Documents to Prove My Identity, NOW MY ACCOUNT STATUS SAYS "FRAUD" NEW YORK INTERNT

Applied recieved and activated my card online, added funds, used card, then had my taxes done & deposited onto my card, called to get balance on Account, Customer Service told me a hold was put on my Account until I provided proof of Identity I have sent copies of everything they said I needed and I did, "problem" cause my Driver's License address didn't match address on my 1040 because I just moved, went to D.M.V. changed my address & got a printout with my new address and shows who I am, now they are wanting more information, sent already  my 1040, I.T Number, Drivers License, copy of my Car Insurance & Car License Registration that has my name & correct current address, now they say my I.T number will not work that I need a social security #, they  I keep getting the run around after I provided the information and then some, when I sign on to my account online It says the Status of my Account is PFRAUD please can somebody point me in the right direction on what to do next, I been reading online that this has happened to many people, it's got to stop.

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