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Report: #327755

Complaint Review: Unparalleled Marketing Limited - Folkstone Other

  • Submitted:
  • Updated:
  • Reported By: wirtz Virginia
  • Unparalleled Marketing Limited 16 Shearway Business Park Folkstone, Other United Kingdom

Unparalleled Marketing Limited, Home Survey Company, Home Survey Workers Home Survey, $2.95 membership fee, Home Survey Workers, Work at home survey Folkstone England

*UPDATE Employee: Cancellation of Membership

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I ordered this product also, thinking it was legit having read the entire liscence agreement and boy was I wrong. I decided to cancel the order when they called to confirm it and was assured that I wouldn't be charged for it.

Today I checked my bank account and the $2.95 was charged to my account from this company. Later today I recieved another call from the people letting me know what I would be recieving in the mail and again I told them I wanted the order canceled and did not understand why it was not canceled before. When I told him this he hung up on me and I have not been able to get in touch with anyone again. I e-mailed them and still have no reply. What can we do!?

Brian
wirtz, Virginia
U.S.A.

This report was posted on Ripoff Report on 04/21/2008 02:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/unparalleled-marketing-limited/folkstone-other-ct19-4rh/unparalleled-marketing-limited-home-survey-company-home-survey-workers-home-survey-29-327755. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Cancellation of Membership

AUTHOR: Unparalled Marketing Supervisor - (U.S.A.)

POSTED: Wednesday, June 25, 2008
Brian

Please provide me with the name of the person who called you after you had cancelled and when you requested cancellation again hung up on you. We will be able to correct that behavior towards, but I need to know that representative's name. I apologize for the frustration that was caused to you. However, your account was cancelled on 4/23/08. You stated that you requested cancellation of the membership, at no time did you request the $2.95 refund. If you had requested that refund, it would have been credited back to your account. If you have any questions, please contact customer service at 1-800-750-7660. Our hours are 8a.m. to 12a.m. Monday-Friday.

Regards,

Gabby
Home Survey Workers Customer Service Rep.
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