Complaint Review: UpakWeShip - charleston South Carolina
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- Author Confirmed
- UpakWeShip 1618 Teal Marsh Road charleston, South Carolina United States of America
- Phone: 843 225 7217
- Web: www.upakweship.com
- Category: Moving Companies
UpakWeShip EuroUSA shipping inc they move it... they lose it... charleston, South Carolina
*REBUTTAL Owner of company: UPakWeShip
Show customers why they should trust your business over your competitors...
I paid for my items to be shipped in a crate from California to the Netherlands. Somewhere in transit the moving company removed my items from the crate. When my items were delivered, all of the loose items, luggage, and some of the boxes were missing.
The company does not deny removing my items from the crate. They just do not accept any of the responsibility for the lost items.
They have even refused to reimburse me the difference in price for shipping items loose vs the crate price ($615).
This report was posted on Ripoff Report on 07/19/2012 06:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/upakweship/charleston-south-carolina-29412/upakweship-eurousa-shipping-inc-they-move-it-they-lose-it-charleston-south-carolina-914263. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
UPakWeShip
AUTHOR: Upakweship - (United States of America)
SUBMITTED: Sunday, July 22, 2012
We are very sorry that some of you things were lost. This is extreemly rare. Normally we recomend customers to take out insurance to cover events like this. A $5000 coverage only costs $100 and would have covered you in case an unfortunate event like this happened. In light of the fact that you didnt have insurance coverage and you experiance with UPakWeShip was not up to your expectations, please email us a list of items and their values and we will refund you for these missing items. Once you receive your refund I would appreciate that you post here that we settled this the best way we could and that you are satisfied with the outcome.
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