Complaint Review: UPakWeShip - Columbia Maryland
- UPakWeShip 5850 Waterloo Rd., Suite 140 Columbia, Maryland U.S.A.
- Phone: 866-4113594
- Web:
- Category: Moving Companies
UPakWeShip family photos - memories lost forever - upakweship services not as represented Columbia Maryland
*REBUTTAL Owner of company: UPakWeShip, missing box
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
This is a complaint against UPakWeShip international shipping company, FMC # 13036N (5850 Waterloo Rd., Suite 140, Columbia, MD, USA; tel. 866; fax ; e-mail move@upakweship.com; website URL www.upakweship.com; company apparently does not have and/or will not provide DOT#). Near the end of 2007 I contracted with UPakWeShip to move household goods from Cookville, TN, to Dunedin, NZ. Contracted services represented: shipper (me) packs container, container transported to shipper destination, shipper (me) unpacks. Services were not rendered as represented in any particular at the destination. Instead, a subcontractor unpacked the container and lost irreplaceable family photos that were priceless for us. When the subcontractor showed up at our door, almost unannounced, my wife asked, are you sure this is all 94 of our boxes? They affirmed, and further stated that each box was ticked off at unpacking. Later it was revealed that none of this was true. In trying to follow up with UPakWeShip, Alison Kane refused to reply to my specific concerns that I addressed to them. At each e-mail, she requested more information, each installment of which she then ignored. To date, there has been no evidence that UPakWeShip has investigated the matter with the subcontractor who lost the goods. There has been no evidence that UPakWeShip has remediation their misrepresentation of contracted services in order to protect other customers. There has been no evidence that UPakWeShip attempted to inform the international subcontractor of the specifics of contracted service ahead of the delivery, or since. There has been no evidence that UPakWeShip attempted to confirm with the international subcontractors that contracted services could be rendered.
Wek
Dunedin
New Zealand
This report was posted on Ripoff Report on 07/22/2008 04:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/upakweship/columbia-maryland-21045/upakweship-family-photos-memories-lost-forever-upakweship-services-not-as-represented-354375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 REBUTTAL Owner of company
UPakWeShip, missing box
AUTHOR: Upakweship - (U.S.A.)
SUBMITTED: Thursday, October 23, 2008
UPakWeShip was very sorry to hear that Mr. Kimsey's box was misplaced during an inspection by the New Zealand Ministry of Agriculture and every effort was made to locate the box. Mr. Kimsey was quite upset that his ocean container was unloaded for an inspection but this is unfortunately the prerogative of the New Zealand authorities. It is rare that a box would go missing during an inspection but unfortunately it can happen.
Advertisers above have met our
strict standards for business conduct.