Complaint Review: upside prepaid debit card - Internet Internet
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- Author Not Confirmed
- upside prepaid debit card Internet United States of America
- Phone: 18668456273
- Web: upsidecard.com
- Category: Credit & Debt Services
upside prepaid debit card The upside never issued check that they charged to my account and everytime i call about check rhey charge me $2 and phone call gets disconnectrf , Internet
*Author of original report: Upside prepaid debit card issue resolved
*Author of original report: Upside prepaid debit card issue resolved
*UPDATE Employee: We'd like to help...
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I have an account with Upside prepaid debit card services..my acount has online check writing available..i wrote a check to myself for $20 and was charged $2 to send check. My account history shows the amt $20 was deducted Aug. 10th from my acct to send online check .. i never received check so i called them and they told me it takes 7 to 10 business days..i called again a few days later and they told me they never sent the check because i had no money in my account I told them at time i sent check i had money in my acct. And ask to speak to supervisor the same person came back on phn and said the check was mailed and i would receive it on Fri.. the check still never came so i called back again on sat. And they put me on hold then hung up on me .. i called back again and they told me there was nothing that could be done and to wait til Monday and kept asking me what check am i talking about he was trying to play stupid..i told them i wanted to cancel check and they said if i wanted to cancel check i had to send them a letter in writing and be charged $20 cancellation fee..
Everytime i call upside to inquire about my money i am charged .99 for automated call and $2.00 to speak to a live person
This report was posted on Ripoff Report on 08/25/2012 03:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/upside-prepaid-debit-card/internet/upside-prepaid-debit-card-the-upside-never-issued-check-that-they-charged-to-my-account-a-932560. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
Upside prepaid debit card issue resolved
AUTHOR: kimber916 - (United States of America)
SUBMITTED: Tuesday, August 28, 2012
I filed a report against upside Co. for a check I never received Ripoff Report investigated the matter for me and i received immediate results. Upside Co. contacted me by email and phone and apologized for misunderstanding and let me know that the check had been returned for incomplete address. The upside Co. resolved the matter quickly and reversed any service charges related to the check..I am veryi satisfied with the response from upside card.. I greatly appreciate this website Ripoff Report for helping consumers who feel that they have been a victim of fraud.
#2 Author of original report
Upside prepaid debit card issue resolved
AUTHOR: kimber916 - (United States of America)
SUBMITTED: Tuesday, August 28, 2012
I filed a report against upside Co. for a check I never received Ripoff Report investigated the matter for me and i received immediate results. Upside Co. contacted me by email and phone and apologized for misunderstanding and let me know that the check had been returned for incomplete address. The upside Co. resolved the matter quickly and reversed any service charges related to the check..I am veryi satisfied with the response from upside card.. I greatly appreciate this website Ripoff Report for helping consumers who feel that they have been a victim of fraud.
#1 UPDATE Employee
We'd like to help...
AUTHOR: UPside - (United States of America)
SUBMITTED: Monday, August 27, 2012
Hi,
We would be happy to look into this issue for you. In order for us to assist you further with this complaint, please email your name as it appears on the card and the last four digits of the card to weston.terry@upsidecard.com.
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