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Report: #1267116

Complaint Review: UPSON & SMITH - Las Vegas Nevada

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  • Reported By: Mark — Las Vegas Nevada USA
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  • UPSON & SMITH 7455 W. Arroyo Grande Pkwy #200 Las Vegas, Nevada USA

Boone L. Cragun, Esq. - Firm of UPSON & SMITH - Owned by Farmers Insurance - BULLY BULLIES - Will use every stall tactic, try to make you submit to extremely low-ball offers, threaten, request jury trials for even trivial matters, turn things around to say you caused everything despite clear evidence from law enforcement traffic report, tell you that you must personally serve their client and finally admit in discovery years later they've known their client died years before we inquired about serving, kiss up to judge in court - then mock you in courtroom halls on the way out. Seriously by far the worst company I've ever dealt with. If you are in a similar situation, do not give up fighting - it's what they count on. Dropfarmersinsurance.com Las Vegas Nevada

*Author of original report: Firm changes name to Law Offices of Karl Smith

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 I have a personal injury case against Farmers Insurance / 21st Century where their elderly insured ran a stop sign and collided into my front wheel as I was traveling in the far right lane at the speed limit. I required only 5-6 weeks of physical therapy for my lower back, and two rounds of injections. Meds were $2,000. They refused to settle for less than $1,700 total. They don't care about people being in pain, or making it easier on costs by scheduling physical therapy near or at the end of your work day. They pulled every maneuver known to man to try and delay payment (refused mediation, arbitration, etc.). When we did have to file a lawsuit, they told us they represent the client but would not accept service on her behalf. We would have to find and personally serve her. I was finally successful in having her served by Default, and a couple years later during discovery, they attorney finally admits to us (not the court), that the Defendant has actually been deceased for 3 years prior to the notification. And on the way out of court near this time he laughingly offered $500 to settle the whole matter. I don't know how these a**holes even look at themselves in the mirror. We are currently set for a JURY TRIAL (which they demanded and got), but they keep finding a way to continue it. The only witness in the trial will be me. And they have no statement from any witness to state anything different from what I know. I guess they will try and confuse the jury with my deposition somehow. I am a non-practicing attorney, and work at Family Court, and have never seen or dealt with more unethical attorneys in my life. If you are in a similar situation, fight these bastards any way you can.

This report was posted on Ripoff Report on 11/10/2015 04:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/upson-smith/las-vegas-nevada-89113/boone-l-cragun-esq-firm-of-upson-smith-owned-by-farmers-insurance-bully-bullie-1267116. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Firm changes name to Law Offices of Karl Smith

AUTHOR: - ()

POSTED: Monday, June 06, 2016

This law firm regularly changes names every few years to try and distance themselves from the stigma of their unethical behavior.  They hire attorneys and reward them for unethical tactics.  It is multi-layered, and these firms and Farmers do it to squeeze out the maximum amount of monetary gain they can.  The heads of these firms cannot claim ignorance.  They know of, and approve these unethical tactics.  The attorney from this firm (Boone Cragun) told me personally and in court they were going to fight who was liable for the accident at trial.  After I had to meet with several attorneys who did not want to take it because my medical expenses were only $2,000 - I found one who would.  The first thing Boone Cragun said to this attorney was to snicker and say they couldn't fight who was at fault because they had no witnesses.  He thought it was pretty funny, all while knowing my sibling had died in the last six months of his game playing and delay tactics.  These guys are deplorable, and the blame goes all through these Farmers Insurance owned firms.

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