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Report: #1434792

Complaint Review: Uptown Real Estate Group, Inc. Mariana Saldana - Houston Texas

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  • Reported By: Devin — Houston Texas United States
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  • Uptown Real Estate Group, Inc. Mariana Saldana 5065 Westheimer Road Houston, Texas United States

Uptown Real Estate Group, Inc. Mariana Saldana Uptown Real Estate Group Mariana Saldana Uptown Real Estate Group, Inc Uptown Houston Mariana Saldana from Uptown Real Estate Group, Inc screwed me over and committed several real estate violations Houston Texas

*Consumer Comment: My experience

*Consumer Comment: HORRIBLE MARIANA SALDANA

*UPDATE EX-employee responds: Mariana Saldana is a crook and screwed me as an employee

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The Uptown Real Estate Group, Inc or Uptown Houston, or Uptown Houston Real Estate Group headed by Mariana Saldana is a criminal organization committing many crimes in the real estate industry within Houston. First of all, this company is extremely unprofessional and will not treat you like a client. They will treat you like an old pair of shoes, and will not communicate well with you. You will have to stay after them. I flew in from Toronto, Canada last minute on a property that Mariana Saldana (CEO of Uptown Real Estate Group, Inc), because she told me a property was 100% available and said I should flight out to avoid losing the property to someone else. She claimed the property was not under any contract or anything. The next day I fly in and we go view the property in which I was ready to purchase. She let me know I would need to submit an app and proof of funds. Knowing my docs would take me a day or two to finish, I requested a deposit to hold the property so that no one else could take it away. She told me "absolutely, I can hold it for you for a week". I said "deal". When I finished that, she told me everything was all good and hyped me on the property.She told me she was pile call me first thing th next morning at 8am. The next morning I wake up, and hours ago by and it is 1PM and still do not get any call or reply to any fof the my text from her. I was getting worried. She then had an office assistant who wasn't qualified or knew any actual information that could help me to just talk to me while she was going ghost. The guy proceeds to tell me that someone else took the property from me and that there is nothing they could do, and they refused to refund my deposit. I am currently in the process of suing the company, and I see online that there are many more examples of people going through the same problems as me. Misrepresentation of property and verbally agreeing to a deposit, but not doing it. Do not deal with these people. They are a bunch of scum bags pulling the classic Cololmbian sleazy business techniques. You will highly regret it.

This report was posted on Ripoff Report on 03/17/2018 11:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/uptown-real-estate-group-inc-mariana-saldana/houston-texas-77056/uptown-real-estate-group-inc-mariana-saldana-uptown-real-estate-group-mariana-saldana-1434792. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#3 Consumer Comment

My experience

AUTHOR: Mr Demeneghi - (United States)

POSTED: Saturday, April 28, 2018

I meet Mariana and is company in 2002, from them to now, i receive at amazIng treatment and honest deals, from all this time I never see a customer unhappy and I very surprise with the commentaries with a lot of hate... I talking about my experience with all This years and be very respectful and professional 

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#2 Consumer Comment

HORRIBLE MARIANA SALDANA

AUTHOR: Jay - (United States)

POSTED: Tuesday, April 24, 2018

I recently leased a very nice place at the cosmopolitan in the uptown area. The building is very nice and quite pricey , one would expect the agent working to secure the contract to at least be helpful if not for any other reason than the commission they took home was also quit hefty. Jennifer Mares the realtor representing Uptown had one concern. I'm sure you can guess $$$$. Then the crazy thing was she wasn't even accommodating in retrieving this $ so made me deliver to her offices.

She also made me press the cosmopolitan to approve me as a tenant but wait there's more the building had to get her to change the locks and then claimed to have had the place cleaned and move in ready also not true the building confirmed they had let no one up to clean the place at all. Wait for it ...... she also neglected to inform me that a very large window was blown out! Then lastly I asked for help on one last thing and she was completely dismissive and argumentative as well. I would strongly encourage anyone looking for property in the uptown area to seek another firm that actually will be helpful and truthful and concerned about their client and the firms reputation . I assure she was none of these things!!!!!

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#1 UPDATE EX-employee responds

Mariana Saldana is a crook and screwed me as an employee

AUTHOR: Demarcus - (United States)

POSTED: Saturday, March 17, 2018

I worked for Uptown Real Estate Group, Inc for 4 months, and I can honestly say it was the worst I have had in my entire life. She is also EXTREMELY racist. I am African-American and she told me that I was the first "black guy" that she ever has hired, and even on the interview asked me if I knew anything about "section-8 real estate", and she asked me "what made me want to be black and get into real estate". That was part of my "interview". Being that I am not the confrontational type, I just was polite about it and gave my perspective. But this made me very uncomfortable.

 After a week, she let me know that I was hired to be one of the agents. The next few weeks were literally the worst experience of my career life. Prior to this I worked for a real estate brokerage in Dallas so I did have insight on the scope of work. Part of my training from Mariana Saldana made me question my ethics and made me feel very bad. She told me to use what she calls the "Bait and Switch Method", which basically means to show propsects properties that are currently under contract, and then tell them the unit is gone after, but after just try to sell them a different property. So essentially, the theory is show the client a property that they has already been rented to then disappointed and then bait them to another property. So basically it is a way to get them in the door, which is extremely illegal. So what happen to Devin is not surprising at all.

By the 4th month, I just couldn't feel good doing this, and it was so unethical. She also would never pay me my commissions towards the last couple of weeks, and she would just tell me that our numbers weren't high enough for the company to make payroll. She would always find an excuse or try to postpone paying me. From my whole time beign there, she never once put my head shot up on the website with the other agents and staff. She would always tell me that the reason is because she wants to keep the image of the company as "Hispanic Only". Check the page out:  uptownrealestategroup.com/agents.php .

The bottom line is this place is a horrible place of employment and a terrible company doing a lot of unethical stuff. It set me obver the top one day when 3 weeks went by and she still hadn't pay me. I called in over the phone to Mariana and told her I was quitting and that I will be contacting the Department of Labour in Texas. She argued with me, and then told me "this is why n*ggers do not belong in the real estate business" and then hung up on me.

I am still filing my actions with the state, and I hope no one ever has to be treated this way again, 

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