Upwork.com Freelance website Upwork.com — Upwork Scam, Suspended my account

I joined digital marketing in 2015 and as s beginner, I join a professional group of expert to learn and work there. They create my Upwork account in 2015 and I have no access to this account they said they use this to get work.

But after 1-2 month they said that the account is suspended but I don't know the reason. Time was passed and I started working in many local companies.

In 2017 I again open an Upwork account and start working on my profile. In one year I took a 20+ job and earned over 10K USD. Everything going well my account was top-rated.

I leave my job and fully depended on Upwork for 3 years I work with many client and many websites.

In January I was chatting with a customer executive about opening an agency and my debit card was not working they investigate my account and said to give them some time. And the next day they suspend my account because of the mistake of 2015.

I'm shocked everything was finished. I mean how Upwork can suspend my account after 3 years of verification. I verified all document adhaar card, bank details, pan card etc before 3 years.

They said that I broke their policies before 5 years and now we are closing this account too.

I'm totally unsatisfied with their decision I request them to give me one chance but they never took any action. I'm attaching a mail screenshot have look.

They said that they secure freelancer future but they are doing fraud I work around 20k USD on Upwork that profile and they still think that I'm getting paid outside from client. They increase your profile rate if you are earning more still if you have bad reviews.