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Report: #1085760

Complaint Review: US 1 Van Lines Inc. - Miami Florida

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  • Reported By: GABRIELLE — BALTIMORE Maryland
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  • US 1 Van Lines Inc. 650 NW 105th St Miami, Florida USA

US 1 Van Lines Inc. Lisa JCristhian This company is the WORST of the WORST Miami Florida

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This company is absolutely awful! As if moving isn't stressful enough! I was charged an extra $250 which was not in my contract: My contract made me select a delivery date but said FLEXIBLE delivery date. I asked the company about this and they informed me that the date was a ballpark and there was flexibility. I was then forced to pay the fee upon delivery because the date was a couple of days off the ballpark date. I was also forced to pay by cash or a bank check, i.e. not a credit card. Therefore I could not get my credit card company to investigate it.

Additionally, they did not deliver my bicycle. They "lost" it for a while and it was delivered several weeks later. Furthermore, my bookshelf arrived broken, as well as several other pieces (sculptures, household goods, etc.). I was not offered any compensation for these and was shut down several times by the company. I went to the Better Business Bureau who contacted the company several times, but they did not respond.

This was one of the most frustrating experiences I have had with ANY company! I work in the business world and deal with all kinds of businesses and personalities on a daily basis. This company is no doubt among the WORST of the WORST! Furthermore, this took place quite a while back, and still leaves me feeling very bitter. Respect and professionalism are COMPLETELY lacking!

This report was posted on Ripoff Report on 09/19/2013 09:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/us-1-van-lines-inc/miami-florida-33150/us-1-van-lines-inc-lisa-jcristhian-this-company-is-the-worst-of-the-worst-miami-florida-1085760. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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