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Report: #419432

Complaint Review: US Auto Lighting - West Sacramento California

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  • Reported By: San Diego California
  • Author Confirmed What's this?
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  • US Auto Lighting 1986 Enterprise Blvd West Sacramento, California U.S.A.

US Auto Lighting Fails to refund on return West Sacramento, California

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I ordered a new headlight assembly for my car in December 2008. No problems with the delivery (took a couple weeks), but after getting it and checking out the part on my car I realized I ordered the wrong part. Their web site claimed "Easy returns", but there was not a way to activate a return form from my account page on their web site. I used their contact form to send them an email asking how to do this and received no response to three attempts. I found their phone number on another web site (or at least was supposed to be) but there was no answer. So I mailed back the part with delivery confirmation and verified that the part was delivered back to their mailing address. It has been over four weeks and no response, no refund to my paypal account.

Ron
San Diego, California
U.S.A.

This report was posted on Ripoff Report on 02/02/2009 11:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/us-auto-lighting/west-sacramento-california-95691/us-auto-lighting-fails-to-refund-on-return-west-sacramento-california-419432. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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