U.S. Auto Sales told me to lie and deceive customers and refused to pay me the commission I earned. Chatan Okinawa

 I briefly worked as a used car salesman at U.S Auto Sales. I submitted my resignation after just one month. The owner, Shikov (Shiko) Yavor is a Bulgarian who proudly professed to me that he illegally immigrated to Canada and then defrauded the Canadian government by collecting welfare in two provinces at the same. But that’s another story! After hearing this, I should’ve realized that he wasn’t a very good person to work for. He told me that I was "too nice to people” and that part of my job was to lie and deceive current and potential customers. So, I quit as soon as I figured out that this guy has no integrity. And he also refused to pay me the correct amount of money I had earned after I quit. There were many incidents of malevolence but the final straw came when a customer named Fredrick who had bought a Toyota Sienta less than 3 month prior, brought the vehicle in for repair that should have been covered by warranty. In less than 3 months and 5,000 km, the engine oil disappeared. It was not leaking oil. This is a commonly known problem with the Toyota Sienta especially among knowledgeable mechanics. By the way, this dealer does not have any mechanics. They reluctantly outsource repairs under warranty and avoid doing so whenever possible. U.S. Auto Sales relies on other repair shops to fix vehicles under their so-called warranty. Also, the car hesitated when the accelerator pedal was pushed. At first Shiko avoided the customer and told me that it was my job to "deal with it”. But the customer insisted to speak to him directly. Finally Shiko manned up and met with the customer. He test drove the car and said he didn’t feel that anything was wrong. Then the customer and Shiko went for a ride together and he acknowledged that the car did, in fact, hesitate when pulling onto the main road (Route 58). After returning to the dealership, Shiko then denied ever acknowledging this fact. Regarding the disappearing oil, Shiko said that his wife drove the car "too much” and that it wasn’t covered under warranty and there was nothing he could do about it. The now irate customer stormed off the car lot yelling that Shiko is a liar and a cheat. I agreed and resigned the following day because I realized the kind of loser I was working for. When I went to pick up my pay the following month, the commission I earned for most of the cars I sold was not included. I immediately went to the Labor Standards Office and filed a complaint. After much coaxing via telephone by the person in charge, Shiko finally agreed to come to the office and discuss the matter. He lied through his teeth and pretended that he didn’t understand Japanese. Unbeknownst to him, I recorded the entire conversation. Anyways, after the meeting was over, the man in charge said the only thing I could do was to take him to court. The court and lawyer fees would have exceeded the commission I earn so I decided not to proceed any further. Just watching him squirm was good enough for me. I wouldn’t recommend buying a car at U.S. Auto Sales in Okinawa. There are much better choices and value such as Payless Motors. At least this car dealer has integrity and wont lie or try to cheat you in any way whether it’s regarding the price of the vehicles and the terms of the warranty. Anyways, just had to get this off my chest because it’s been bothering for a while. I hope this saves a lot of people a lot of grief. Caveat Emptor!

1. How did he allegedly defraud the Canadian government before immigrating to Japan. He confessed to me that he collected welfare in two Canadian provinces - Ontario and Quebec - at the same time.

2. I also suspect that on many of the sales of vehicles (especially cash sales), he doesn’t pay the required consumption tax to the Japanese government.

3. U.S. Auto Sales does not have their own auto repair shop nor employ any mechanics. Thus any warranty repair work needed is outsourced (usually reluctantly) to various licensed repair shops. They do everything they can to avoid this because "That money comes out of my pocket!”